chucho
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Comparison & alternative guide

Touch Stay begins at check-in. chucho begins before the booking.

Touch Stay is a well-built mobile guidebook: you write the house manual, guests open it from a link, and its chatbot answers from that content. chucho covers the same ground and starts one step earlier — a public page for the property that answers pre-booking questions and sends the booking to your own site — then Chucho Go on the guest's phone for the guide, your picks, the services you offer and the day's conditions. Every property is free.

The short verdict

Pick the one that matches how you host.

Quick read

  • Choose Touch Stay if: you want a mature, low-cost guidebook for confirmed guests — from $99 a year for one property, less per property as you add more — and nothing on the public web or inside the home.
  • Choose chucho if: you want the same guide plus a public property page that routes bookings to your own site, answers by voice as well as text in English and Spanish, ordering from town where partners are connected, local conditions, a living guestbook, and the option of a tablet on the counter.

Direct comparison

Touch Stay and chucho, from discovery to stay.

The Touch Stay column describes what the company publishes on touchstay.com. Where we could not find a feature documented there, the cell says so rather than guessing.

Checked against touchstay.com on 2026-09-08.
What the guest gets Touch Stay chucho
Public property page + outbound booking link Not listed on their site Opt-in public page per property — approved facts, general location, selected photos, one booking button pointing at your own site
Guide on the guest's phone Yes — guidebook opened from an SMS or email link, no app required Yes — Chucho Go opens from a link or QR, no app and no account
Answers from your own content Chatbot on all plans, answering from your guidebook; auto-translation into 30+ languages. No voice channel listed. Text and voice, English and Spanish, answered from what you published
Local picks and services Upsell widget and experience integrations; no real-time delivery ordering listed Your picks, plus ordering from town where delivery and booking partners are connected, with a host share
Conditions (weather, tides, surf) Not listed on their site Weather, tides and surf for the property's coast
Living guestbook Post-stay review capture; no living guestbook listed A guestbook guests write during the stay, kept across stays
In-property tablet Not listed on their site Optional — the same guide on a tablet, $300 once or bring your own Android
Host revenue model Subscription only Subscription, plus a host share on orders where partners are connected
Price From $99 per year for one property; per-property cost falls at multi-property tiers Free for every property; $39 per property/month or $399 per property/year
Why it matters

Four differences that show up in every stay.

01

The guide starts working before the booking

A Touch Stay guidebook is for guests who have already booked. chucho publishes an opt-in page for each property from the same content: bedrooms and beds, what to know, the questions earlier guests asked, selected photos, a general location, and one button that sends the booking to your own site. It never shows the exact address, door codes, Wi-Fi, your contact details, prices or availability. The same approved facts are also published in machine-readable form, so assistants answering travel questions read what you wrote rather than guessing.

02

Spoken answers, not only typed ones

Touch Stay now ships a chatbot on every plan and translates guides into more than 30 languages — that is real, and it closed the old gap on typed questions. What we could not find on their site is a spoken channel. chucho answers in writing and out loud, in English and Spanish, from the content you published: where the coffee is, how the air-conditioning remote works, what time checkout is. The free tier includes 100 text answers and 15 voice minutes a month; paid properties are unmetered.

03

Picks that can actually place the order

Touch Stay has an upsell widget and experience integrations; we found no real-time delivery ordering. In towns where Rapido or WellFred are connected, a chucho guest orders dinner, groceries or an experience from inside the guide, and a share of the order goes to you. Where no partner is connected yet, the same screen is still your own curated picks — the difference is that adding the partner later does not change anything the guest has to learn.

04

Conditions today, and a guestbook that stays

We found no weather, tide or surf data anywhere on touchstay.com. For a coastal rental those are the questions that actually get asked: is the tide right for the sandbar, is it worth driving to the point this morning. chucho shows the property's own coast. And instead of a review request after checkout, guests write into a living guestbook during the stay, which the next guests read.

Questions

Questions hosts ask when moving from Touch Stay.

Can I bring my existing Touch Stay content across?

Yes. Your categories, house manual and restaurant recommendations paste straight into the chucho console during onboarding, and the setup assistant sorts them into the sections the guide and the public page read from.

Do I have to buy a tablet?

No. Chucho Go runs on the phone the guest already carries — a link or a QR code, no app and no account. A tablet in the property is an option, not a requirement: $300 once for a configured device, or install the kiosk app on an Android tablet you already own.

Does publishing a public page compete with my direct bookings?

The opposite. Publishing is opt-in, the page carries no prices, availability or transactions, and the single booking button points at the URL you give us — your own site. chucho never takes a booking.

What does chucho cost next to Touch Stay?

Touch Stay starts at $99 a year for a single property. chucho is free for every property — the public page, Chucho Go, five host picks, 100 text answers and 15 voice minutes a month, in English and Spanish. Paid properties are $39 a month or $399 a year each, with unmetered answers, the living guestbook, the portfolio console and ordering where partners are connected. No setup fee, no contract.

Start where it's free.

Publish one property today.

Create the property, publish its public page, and send Chucho Go to your next guest. No credit card, no contract, and publishing is your choice.

Every property free $39 per property/month or $399/year Tablet $300 once, or bring your own

Or write to us directly — [email protected]

The optional tablet · Costa Ballena, Costa Rica