Features
The whole concierge, in one tablet.
Not a set of widgets stuck on a screen — one quiet presence that answers, orders, remembers and escalates. There when your guests need him, out of the way when they don't. Tap any screenshot to read it properly.
Ask anything. Get an answer, an order, or a person.
The gate code, the tide, where to eat tonight. chucho hears a question in English or Spanish, spoken or typed, and answers it — and if it's something he can actually do, he does it.
Real dinner, from your picks, to the gate.
Your partner restaurants and shops, a real cart and a real total. One tap confirms and it rolls to the door with live tracking — no app download, no phone call in Spanish, no cut to a delivery app you don't control. Where the big apps don't run, our riders still come to the gate.
Surf, tides, weather — scored, not scraped.
Every spot within driving distance scored hour by hour, so "is it worth getting up for?" has a real answer. Fishing properties get the same screen with bite windows and solunar scores.
The stay, written as it actually happened.
One quiet question a night becomes a finished page by checkout — read back, corrected and signed with a finger into the house's book. Then chucho forgets it all, on purpose.
For the things only a person can fix.
The quiet stuff chucho handles. The broken A/C and the medical question he passes to your team and to the right emergency number — with context attached, so your people don't start from zero.
Your dashboard
Every property, set up your way.
Your restaurants, your house rules, your codes, your branding — set per property and live on the tablet in seconds. The same console shows what guests spent, which tablets went dark overnight, and what the concierge couldn't answer, so none of it reaches you as a frantic phone call.
One morning view of the portfolio
Revenue, orders and tablet health stay together, with the properties that need attention already pulled forward.
- $18,932 gross guest spend
- 145 orders placed
- 7 properties in one ledger
Example portfolio period shown in the dashboard.
Every order as a statement line
Reconciled or not, per provider, ready to settle your share.
What it couldn't answer
Guest questions that missed, clustered and counted, each one tap from becoming a guide entry. The guide gets better every week.
Every tablet, every property
Last sync and a health dot per device, so a dark screen in a property isn't news a guest has to break to you.
The whole concierge, one line at a time.
Inside the tablet and on your side of it, here's the full list. Tap through the screens above; this is the whole surface, no small print.
- Concierge, in EN & ES voice & text
- Food & liquor ordering to the gate
- Delivery tracking live, from vendor
- Guestbook a page per stay, signed
- Surf scores hourly, spot-scored
- Fishing bites solunar windows
- Tides & weather hourly outlook
- Property guide your house, in your words
- House programmes welcome, cleaning, extras
- Human escalation to your team, with context
- Emergency & care one tap, the right numbers
- Exchange sets foreign-currency phrases
- The console one ledger for the portfolio
- Tablet fleet health at a glance
- Knowledge gaps what couldn't be answered
- Offline resilience queues & retries
Analytics are per-property and carry no guest names or messages — just what was asked, ordered and how the tablets are doing, so the numbers are yours without ever holding a guest's private details.
chucho rides on the town's real infrastructure.
Ordering runs on Rapido, Costa Rica's delivery network, so it reaches the places the big apps don't. Surf, tides, weather and air quality come from Open-Meteo. chucho wires your property into the things that already work — he doesn't replace them, he closes the loop between a guest's question and a finished order.
chucho turns tourists into temporary locals.
Come meet chucho.
Tell us how many properties you manage. In twenty minutes we'll show you chucho running in a live property and map a one-property rollout.
Or write to us directly — [email protected]