The house, in either language.
Wi-Fi, gate codes, checkout, appliances, local recommendations and the details unique to this property.
Available throughout Costa Rica
The conciergealready inside the property.
chucho gives every Costa Rica vacation rental a bilingual front desk: a dedicated tablet that answers property questions, helps guests order locally and calls in a person when judgment matters.
$39 per property/month · No setup fee · One-property pilot
A front desk without a front desk
The interruptions leave your phone. The hospitality stays yours.
Guests ask naturally. chucho answers from the knowledge you approved, completes the tasks it can, and hands the rest to your team with context attached.
Dinner reaches the gate.
Guests browse host-picked options, build a real cart and confirm before money moves. Local availability varies by area.
A person, only when needed.
Maintenance and stay issues reach the right human with the guest's request already summarized.
One country, many operating realities
Available across Costa Rica.
From a staffed portfolio in Guanacaste to a remote rental above the southern Pacific, chucho is installed and managed per property. Local commerce depends on the providers serving that address; the concierge, guide, dashboard and escalation system travel nationwide.
- Guanacaste & Nicoya Peninsula
- Central Pacific
- Costa Ballena & Osa
- Central Valley & mountain stays
- Caribbean coast
- Anywhere in Costa Rica
For the guest
They ask. They do not search.
A binder waits to be read and a link gets buried in a message thread. chucho is visible in the home, ready for spoken or typed questions, with no guest account or app download.
English + SpanishVoice + touchResets after checkout
For the operator
Manage Costa Rica from wherever you are.
Every property keeps its own guide, recommendations, brand and human contacts. One console shows guest activity, ordering and whether the tablet is online—useful whether your desk is in San José, Toronto or the next town over.
Per-property controlsFleet healthRevenue ledger
Questions
Before the walkthrough.
Where in Costa Rica is chucho available?
Throughout Costa Rica. The concierge, property guide, dashboard and escalation system work nationwide. Restaurant delivery and other local services depend on the providers serving each property area.
Do guests need to download an app?
No. chucho runs on a dedicated Android tablet already inside the property. Guests speak or tap without installing anything or creating an account.
Does it work in English and Spanish?
Yes. The guest experience and concierge support both English and Spanish, so the same device can welcome international and local guests.
Can I manage several properties?
Yes. Each property has its own knowledge, recommendations, branding and contacts, while the portfolio dashboard brings activity, revenue and tablet health together.
What does it cost?
$39 per property each month or $399 per property each year. There is no setup fee or contract. Bring a compatible Android tablet or buy one from chucho for $300 once.
See a live property
Map the first door.
In twenty minutes, we will show you chucho running in a Costa Rica vacation rental and outline a one-property pilot for your operation.
- $39 per property/month
- No setup fee or long contract
- Available throughout Costa Rica