Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Are children allowed?
Yes, children aged 2 to 12 are allowed.
Are infants allowed?
Yes, infants under 2 are allowed.
Are cribs provided?
No.
Are pets allowed?
No.
Are events allowed?
No.
Is smoking allowed?
No smoking inside.
What are the quiet hours?
22:00 to 08:00.
Is there a fee for late check-in?
Yes: between 20:00 and 22:00 a BRL 100 fee; after 22:00 a BRL 160 fee.
What happens if I check out late?
An additional night is charged.
Do I need to provide identification?
Yes, all guests must provide ID after booking.
Can I have visitors?
Visitors must be pre-registered with the building management; overnight stays are not allowed for unregistered guests.
Are common areas subject to closure?
Yes, common areas may be temporarily closed for maintenance by the condominium administration.
Something else?