Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is my card charged when I book?
Your card is authorized at booking and charged only when SEVA confirms your dates in writing, usually within hours and always within 48 hours. If the reservation cannot be confirmed, the hold is released in full.
Why book direct instead of Airbnb?
Direct bookings are for the same villa with the same team, without Airbnb's guest service fee. The concierge can help plan your stay.
Is the villa serviced?
The villa is professionally cleaned and prepared before each stay. Mid-stay housekeeping, private chefs, spa treatments and transfers can be arranged on request through the concierge.
How many guests does Villa Asha sleep?
Up to eight guests across four bedrooms with four beds and three bathrooms.
Is there housekeeping or staff on site?
The villa is cleaned and prepared before every stay. Private chefs, in-villa spa treatments and airport transfers are available on request through the 24/7 concierge.
What about a security deposit?
A refundable USD $500 security deposit is held approximately 48 hours before check-in and released within seven days after checkout, less any deductions for damage, missing items, extra cleaning, smoking remediation or rule violations.
Something else?