Things to know
Before you book
Arrival & departure
- Check-in
- from 3 PM
- Checkout
- by 12 PM
House rules
The hotel is for adults aged 18 and over; valid photo identification is required at check-in. Smoking or tobacco/nicotine use is prohibited in indoor and outdoor areas except designated areas. Night restaurant dress code: men must wear long trousers, a shirt or sleeved top, and closed shoes; women may wear casual clothing and shoes or heels. At the buffet, casual shorts are allowed and a shirt must be worn.
Getting there
The hotel is in Playa del Carmen and has direct access to the beach. Lower-floor rooms are available only when booking a room type with pool access. Specific views may be requested but are subject to availability.
Visit the host’s website for booking options and to confirm dates, price and terms. Confirm the terms with the host at hotelplatinumyucatanprincess.com.