Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is the backyard fenced?
Yes, the backyard is fenced.
What is the cancellation policy?
Unless otherwise stated, payments are non-refundable. If you cancel, Marquis will use best efforts to work with the owner to reopen and rebook the original dates; reopening is at the owner’s discretion. If the dates are rebooked at the same or a higher price, a refund less a penalty of 20% of the total reservation amount is issued after full payment for the replacement reservation is collected. If no replacement reservation is made, you may use the original dates provided scheduled payments have been made and Marquis receives written notice at least 72 hours before the reservation begins.
Is a security deposit required?
Instead of a security deposit, the property has up to $25,000 in damage protection; coverage details are in the booking agreement. Special uses may require an increased security deposit, and long-term stays may incur a utility deposit.
How can balance payments be made?
Credit-card balance payments are capped at $3,500. Payments above $3,500 must be made by check, ACH or wire.
Something else?