Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Can I bring pets?
No, pets are not allowed.
Is Wi-Fi included?
Yes, Wi-Fi is included.
When can I arrive, and when must I leave?
Arrival is from 16:00 and departure is by 10:00. Any exceptions appear in the property notes or rental voucher.
How do I get access to the house?
Key collection information is provided in the rental voucher, holiday guest login and welcome email.
What is included in the price?
The rent includes Security insurance. Electricity, water and heating are billed separately.
What are the cancellation rules?
Included Security insurance provides cover before and during the stay for unforeseen situations, subject to its full coverage terms.
Something else?