Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is the backyard fenced?
Yes, the backyard is fenced.
Who manages the stay after booking?
The homeowner manages on-the-ground operations and guest communication after booking confirmation through the Elite program.
What is the cancellation and refund policy?
Unless otherwise stated, payments are non-refundable. If you cancel, Marquis will use best efforts to work with the owner to reopen the dates for rebooking; reopening is the owner's decision. If the original dates are rebooked at the same or a higher price, a refund less a penalty of 20% of the total original reservation amount is issued after the replacement reservation is paid in full. If no replacement reservation is made, you may use the original dates provided payments follow the agreed schedule and Marquis receives written notice at least 72 hours before the reservation begins.
Something else?