Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What time is check-in?
Check-in begins at 4:00 PM local time. Early check-in may be available on demand.
What time is check-out?
Check-out is at 11:00 AM local time. Late check-out may be available on demand, subject to availability.
Is a baby crib available?
A pack ’n play travel crib can be requested after booking; it is a paid add-on.
Are towels and a hairdryer provided?
Fresh towels and a hairdryer are provided.
How do I get there?
The property can be reached by rental car, Uber, or taxi from the airport. Rideshare is widely available.
How can I cancel my reservation?
The reservation can be cancelled up to five days before the check-in date by text or WhatsApp.
Is help available during the stay?
A 24/7 guest concierge is available for assistance and local recommendations.
Something else?