Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Are children allowed?
Yes, children (ages 2-12) are accepted.
Are infants allowed?
Yes, infants (under 2) are accepted.
Are cribs provided?
No.
Is smoking allowed?
No, smoking is not permitted in the room.
Are pets allowed?
No.
Are events allowed?
No.
What are the quiet hours?
22:00 to 8:00.
Is there a fee for late check-in?
Yes, check-in from 20:00 to 22:00 costs R$100.00. Check-in after 22:00 is not allowed.
Is there a fee for late check-out?
Yes, if check-out is after 10:00, an additional night's rate will be charged.
Can I receive visitors?
Visitors beyond the maximum capacity of the unit are not allowed. Access to the condominium is exclusive to guests informed on the reservation. To receive visitors, you must communicate in advance and provide identification information.
Can I have an overnight guest not on the reservation?
No, overnight stays by anyone not part of the reservation are not permitted. Violation may result in immediate cancellation without refund.
Is there a cleaning service during the stay?
The included cleaning is only at check-out. Extra cleaning can be requested for an additional fee.
Can I request linen exchange?
Yes, at the cleaning fee rate.
What amenities are provided in the bathroom?
Each bathroom has shampoo, conditioner, soap, and a roll of toilet paper. Each guest receives one bath towel and one face towel. One floor towel per bathroom.
Is there a possibility of noise from construction?
Yes, the property is in a residential condominium and occasional noise may occur from construction, maintenance or renovations within the condominium or nearby, within legally permitted hours.
Is the internet speed guaranteed?
No, speed and stability may fluctuate and are not under Me2's control. No refund is applicable for internet issues.
Are common areas subject to closure?
Yes, common areas advertised may be temporarily closed for maintenance or other reasons determined exclusively by the condominium administration. Availability is subject to these possible closures.
What identification is required?
Following condominium rules, Me2 requests identification documents from each guest as soon as the reservation is confirmed.
Something else?