Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is VOYA Boutique Hotel powered by renewable energy?
Yes. The hotel uses a solar installation with battery storage and backup generation to provide reliable electricity and support air-conditioning, hot water, Wi-Fi and essential services during regional power interruptions.
Can US citizens visit Cuba and stay at VOYA Boutique Hotel?
The hotel says stays are compliant with OFAC regulations for US citizens visiting Cuba, and recommends consulting the official OFAC website or a legal advisor for current information and permitted travel categories.
Is VOYA Boutique Hotel family-friendly?
Yes. The hotel welcomes families and offers accommodations and activities for guests of all ages.
Do you allow pets at VOYA?
Yes. Well-behaved small dogs up to 10 kg (22 lbs) are allowed. A flat pet fee of USD 50 per night applies and includes extra cleaning.
Will the hotel have electricity during a power outage?
The hotel says its solar-energy system, battery storage and backup generation are designed to maintain electricity, air-conditioning, hot water, Wi-Fi and essential hotel services during regional power interruptions.
Does the backup system power the air-conditioning in guest rooms?
Yes. The hotel says its energy system supports guest-room air-conditioning during power interruptions.
Something else?