Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment layout and how many guests can stay?
The apartment comfortably hosts up to 2 guests, with one bedroom, one queen-sized bed and one private en-suite bathroom. The bed comes with fresh linens and soft pillows. The fully equipped kitchen includes cookware, utensils, appliances, a coffee maker and a microwave for preparing a quick breakfast or a full meal. The stylish living area has a comfortable sofa and a smart TV. A social area a few floors away offers a place to enjoy the sunset or unwind after exploring. A baby high chair is available upon request; please ask before arrival.
What toiletries are supplied and what extra fees apply?
A complimentary starter set of shampoo, conditioner, soap and toilet paper is provided on arrival. Once these initial supplies run out, guests must purchase their own for the remainder of the stay. Long stays incur an additional weekly cleaning fee. A fee also applies per pet and includes a comfortable pet bed, two bowls for food and water, a toileting pad and a bag of treats. Please be a responsible pet parent.
What local safety precautions are recommended?
The apartment is near the central area of the historic district, Casco Viejo, and near less privileged areas of the city. The host recommends approaching local residents with respect and caution, avoiding displaying expensive items and not walking alone in empty areas.
Which shared facilities and nearby services can guests use?
Guests can use the free shared coworking space in Casco Viejo to work and connect with other entrepreneurs; ask for more information. Guests have access to the rooftop and the building's pool area, open until midnight. The pool is communal, rather than exclusive to this apartment. Ayala Vida Restaurant offers Panamanian food highlighting the source of its ingredients. The apartment is in Casco Viejo near Plaza Herrera, with grocery stores, pharmacies, museums and places of interest within walking distance. On-site parking is available for an extra fee and has vehicle-size limits; not all cars fit. Early check-in and late check-out are subject to availability and may incur an additional fee depending on the time. AcoModo also offers over 60 additional properties from Panama City to Buenaventura for extending a trip in Panama, with staff support.
What parking and transport advice should guests know?
Plaza Herrera and the ground-floor restaurant Aya La Vida, visible from the street, are suggested local landmarks. Use the property's confirmed address and map location for navigation. On-site parking spaces are limited and carry an additional fee. Large cars cannot fit because of vehicle-size limits. Casco Parking on Avenida A is described as a secure, multi-level parking facility. Street parking may be available along Avenida A or nearby streets; follow local parking regulations to avoid fines. Some people may ask for money to “take care” of your car. The host does not recommend using these informal attendants unless you agree to pay and have cash, and warns that they may otherwise damage the car. This activity is not encouraged in Panama, but guests may encounter it. El Chorrillo is next to the building and is less touristy. Although the host describes it as generally safe, they recommend remaining alert, avoiding entering that area and staying within areas supervised by police or close to them. Traffic can be heavy, especially at peak hours; plan travel at less busy times if possible. Use GPS or a mapping app, as streets can be confusing and many are one-way.
When is support available?
Communication hours are 7 a.m. to 8 p.m. The team will do its best to answer messages outside those hours. In an emergency, guests may call at any time. If staff are not on site, the team will assist remotely as much as possible until someone can arrive in person. This is an apartment, not a hotel. Please treat the space with respect. The team will try to resolve problems as soon as possible, but no one lives on site 24/7.
What can guests explore in Casco Viejo?
Casco Antiguo, also known as Casco Viejo or the “old quarter,” is Panama City's historic district. A UNESCO Cultural World Heritage Site dating back to 1673, it features vibrant plazas, picturesque paved streets and colorful buildings. It is ideal for walking, discovering history, enjoying cuisine, taking photographs and mingling with locals in the nightlife scene. Visit the Metropolitan Cathedral of Panama City in the main square, Plaza Mayor, and the Church of San José, famous for its golden altar. Plaza de Francia is home to Las Bóvedas, a monument once used as a defense against pirate attacks. Museums include the Museo del Canal and the Museo de la Mola, which showcases traditional textile art made by the indigenous Guna people. The iconic stone arch at Arco Chato is a remnant of a church built by Dominican friars and a notable photo opportunity. Casco Viejo is at the heart of Panama City's dining scene, with grilled seafood, Panamanian dishes and international cuisine prepared by leading chefs. After dinner, explore the nightlife or enjoy sunset views of the capital from a rooftop bar.
What are the stay length and arrival and departure times?
The minimum stay is 1 night and the maximum stay is 365 nights. The stated check-in window is 3 p.m. to 9 p.m.; check-out is at 11 a.m. Contactless check-in and 24-hour check-in are also advertised, so confirm arrangements for arrivals outside the stated window.
What kitchen and dining amenities are advertised?
Kitchen, refrigerator, freezer, stove, oven, microwave, dishwasher, coffee maker, coffee, cooking basics, pots and pans, crockery and cutlery, dining table and wine glasses.
What indoor, laundry and family amenities are advertised?
Air conditioning, room-darkening shades, wardrobe, hangers, bed linens, towels, extra pillows and blankets, essentials, hot water, shampoo, conditioner, shower gel and hair dryer. Laundry amenities include a washer, dryer and clothes drying rack. Cleaning products are supplied. Family amenities include a baby high chair, baby travel bed, Pack ’n Play/travel crib and babysitter recommendations. The high chair should be requested before arrival.
What entertainment, work and safety amenities are advertised?
TV, smart TV, cable TV, Wi-Fi internet with an advertised speed of 500 Mbps, Ethernet connection, desk and a laptop-friendly workspace. An elevator, safe, carbon monoxide detector, alarm system, emergency exit and outdoor lighting are advertised. Cleaning measures include enhanced cleaning, cleaning with disinfectants and disinfecting high-touch surfaces.
What outdoor facilities and local activities are advertised?
Pool, communal pool and year-round pool availability; deck/patio, balcony/terrace and outdoor seating. Paid on-premises parking is advertised, subject to the size and space limits described above. The property is advertised as being in town and near the ocean. Listed activities include museums, shopping, souvenir shopping and antiquing.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
What additional cleaning, pet and parking charges are advertised?
For long stays, additional cleaning costs $25 per week; the description does not define how long a stay must be for this charge to apply. The pet fee is $50 per pet and includes a comfortable pet bed, two food and water bowls, a toileting pad and a bag of treats. The billing interval is not specified. Limited on-site parking is advertised at $20 per day in the transport section, but the access section describes an extra charge per night without an amount. The billing interval is therefore unresolved. Vehicle-size limits apply, and large cars cannot fit. These are advertised amounts; confirm the charges and billing intervals before booking. The source uses only the $ symbol and does not specify a currency.
What amount is mentioned for informal street-parking attendants?
The description says to have at least $5 in cash if you agree to pay someone informally to “take care” of your car. This is not an official parking tariff or a property charge, and no billing interval is stated. The host does not recommend using these attendants unless you agree to pay and have cash, and warns of possible vehicle damage otherwise. Confirm any requested payment before agreeing; the currency is not specified beyond the $ symbol.
What additional cleaning, pet and parking charges are advertised?
For long stays, additional cleaning costs $25 per week; the description does not define how long a stay must be for this charge to apply. The pet fee is $50 per pet and includes a comfortable pet bed, two food and water bowls, a toileting pad and a bag of treats. The billing interval is not specified. Limited on-site parking is advertised at $20 per day in the transport section, but the access section describes an extra charge per night without an amount. The billing interval is therefore unresolved. Vehicle-size limits apply, and large cars cannot fit. These are advertised amounts; confirm the charges and billing intervals before booking. The source uses only the $ symbol and does not specify a currency.
What amount is mentioned for informal street-parking attendants?
The description says to have at least $5 in cash if you agree to pay someone informally to “take care” of your car. This is not an official parking tariff or a property charge, and no billing interval is stated. The host does not recommend using these attendants unless you agree to pay and have cash, and warns of possible vehicle damage otherwise. Confirm any requested payment before agreeing; the currency is not specified beyond the $ symbol.
Something else?