Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
How is the apartment laid out?
The Roots Condo is arranged over two levels, providing a clear separation between the living areas and bedrooms for greater privacy and comfort. It accommodates up to 4 guests. Apartment layout: - 2 bedrooms. - Main bedroom with a King-size bed. - Second bedroom with a Full-size bed. - 1 full bathroom with a shower. - 1 half bathroom. - Open-plan living and dining area. - Fully equipped kitchen, ideal for long stays. - Private balcony overlooking the internal courtyard, a quiet space for enjoying coffee or working outdoors. The apartment also has air conditioning, high-speed WiFi, a washer and dryer, and everything needed to feel at home during an extended stay.
What should I know before booking?
- The host’s public notes specify a minimum stay of 30 nights; the structured booking terms instead list a 1-night minimum. Confirm the applicable minimum before booking. The structured terms list a maximum stay of 365 nights. - Check-in starts at 3:00 p.m.; checkout is at 11:00 a.m. - Located in a restored historic building that retains original elements of colonial architecture. - The balcony overlooks the building’s internal courtyard, offering a more private and quiet setting. - Casco Viejo is a lively neighborhood, with restaurants, cafés, galleries, and cultural activities just steps from the apartment. - Parties and events are not allowed. - Ideal for digital nomads, business travelers, and guests seeking a residential experience in the heart of Panama City.
Which spaces will I have access to?
Guests have private and exclusive access to the entire apartment during their stay. Self check-in is available. The building retains its beautiful colonial façade and has an independent entrance, offering an authentic experience of staying in a restored historic residence.
How can I get around and reach the airport?
The location of The Roots Condo makes getting around the city easy. - Across from Estacionamiento Casco Antiguo, convenient if you arrive by car or want to park near the accommodation. - One block from Sofitel Legend Casco Viejo, one of the neighborhood’s best-known landmarks. - Most Casco Viejo attractions are within a 2–10-minute walk. - Uber and taxis are available in the area throughout the day. - Tocumen International Airport is approximately 25–30 minutes away by car, depending on traffic. - You will not need a vehicle to enjoy Casco Viejo; everything is just steps away.
When is guest support available?
We want your stay to be as comfortable and peaceful as possible. We will be available to address questions, concerns, or issues during your stay. Our support hours are 7:00 a.m. to 5:00 p.m., and we will gladly assist with any accommodation-related needs.
What is the neighborhood like?
The Roots Condo is located in Casco Viejo (San Felipe), Panama City’s most iconic historic and cultural neighborhood. Surrounded by cobblestone streets, squares, churches, art galleries, cafés, and restaurants, it is an ideal place to explore the city on foot. The apartment is also across from Estacionamiento Casco Antiguo, in a location that combines tranquility with easy access to Casco Viejo’s main attractions.
What amenities and local activities are advertised?
Advertised amenities: - Washer and dryer. - Air conditioning. - Essential supplies. - Bed linens and towels. - Shampoo, conditioner, body soap, and shower gel. - Hot water. - Kitchen with cooking basics, refrigerator, stove, coffee maker, and wine glasses. - Trash compactor. - TV and cable TV. - WiFi internet. - Balcony or terrace; the property description specifies a private balcony. - Contactless check-in. - Town setting. Advertised local activities: souvenir shopping, antiquing, shopping, and museums.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
Something else?