Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment layout and guest capacity?
The Radiant is a stylish, sunlit apartment for up to 3 guests. It has one bedroom with a queen-size bed, a sofa bed in the living room for one additional guest, and 2 full bathrooms with modern touches. The living room has cozy seating and large windows; there is also a fully equipped kitchen and a dining area for sharing meals and conversation.
Which shared building facilities can guests use?
Guests are advertised as having full access to the common areas and amenities at The Sands: • Rooftop infinity pool with panoramic views of the Pacific Ocean and Panama City skyline, ideal for watching the sunset. • Fully equipped modern gym with cardio and weight equipment. • Indoor and outdoor social lounges for relaxing, working remotely or enjoying a coffee with a view. • Round-the-clock building security, concierge and a front desk team available for assistance. A dated notice states that the pool and common area were closed until September 15, 2026. The supplied evidence does not confirm reopening.
What should I know about toiletries, parking, cleaning and noise?
A complimentary welcome supply of shampoo, conditioner, soap and toilet paper is provided on arrival. Once these supplies run out, guests must purchase additional toiletries for the remainder of their stay. The Spanish notes also specify an additional cleaning fee for long stays. This property does not offer on-site parking. Paid off-premises parking is advertised separately. Avenida Balboa is one of Panama City's main waterfront avenues. Heavy traffic is possible during peak hours, and events near the building may cause noise at certain times.
How can I get around the area?
This central Panama City area offers easy access to walking and cycling routes, main streets, freeways and places of interest. Traffic is heavy in the mornings and afternoons during rush hour for people working in nearby businesses. The host recommends Waze to find the best possible route through the city.
When is guest support available?
Communication hours are 7 a.m. to 8 p.m. The team will do its best to answer messages outside these hours. For emergencies, guests may call at any time. If staff are not on site, the team will try to assist remotely until someone can arrive in person. Please remember that this is an apartment, not a hotel, and treat the space with respect. Problems will be addressed as soon as possible, but no property-management staff member lives on site 24/7.
What is nearby and what can I do in the neighbourhood?
The Sands tower is on Avenida Balboa in the heart of the city, with easy access to local attractions. The Cinta Costera is just steps away. This waterfront park around Panama Bay has a bike lane, bicycle-rental locations throughout the park, dedicated exercise areas, courts for different sports, a skating park and a jogging path, as well as opportunities for scenic walks. Casco Viejo and the Afro-Antillean Museum are also nearby for exploring Panama's culture and history. Casco Viejo is a picturesque colonial-era neighbourhood whose historic appearance has been preserved over the decades. It is a popular destination for walking and learning about Panama's history and African roots, which have influenced its music, food and clothing.
What additional services can be arranged?
The following services carry additional fees and require advance arrangements: • E-bike rentals. • Transportation options, including airport transfers and car rentals. • A day trip to Quinta Pavo Real, described as tree cabins 8 km away on a private farm where guests can interact with animals. • Engagement and vow-renewal arrangements, requested at least 3 days in advance. • Picnic arrangements. • A private chef with a tasting menu. • Coffee appreciation with specialists and Geisha coffee sales. • Private lessons in surfing, golf and kitesurfing. • Beauty treatments, including massages, pedicures, manicures and hair services.
What are the stay limits and check-in and check-out times?
Stays have a minimum of 1 night and a maximum of 365 nights. Check-in begins at 3 p.m. and check-out is at 11 a.m. Late check-out or flexible arrival and departure times may be requested; they are subject to availability and an additional fee.
What household supplies and safety measures are provided?
Cooking tools and appliances, cutlery, glassware, and some cleaning products and tools are supplied. Consult the advertised amenities for details, and ask the team for assistance if you are unsure how to use an appliance. Guests are asked to respect the property and follow the established rules; the manual is also supplied by email. The property has a Minut device described as detecting crowds, noise and smoke. Surrounding areas have surveillance equipment for neighbourhood safety and security. There are no cameras inside the property.
What indoor, kitchen and work amenities are advertised?
• Air conditioning; bed linens; towels; wardrobe; hangers. • Hot water; toiletries; essentials; shampoo; conditioner; shower gel; body soap. Toiletries are an initial welcome supply, not ongoing replenishment. • Kitchen and kitchenette; oven; stove; refrigerator; freezer; coffee maker; coffee; cooking basics; pots and pans; wine glasses; dining table. • Wi-Fi internet, with an advertised speed of 100 Mbps. • Office; laptop-friendly workspace; desk; desk chair; printer. • TV; smart TV; cable TV; game console; pool table; cinema room.
What outdoor, building, activity and cleaning amenities are advertised?
• Pool; communal pool; pool advertised for year-round use, subject to the dated closure notice above; gym. • Balcony or terrace; deck or patio; outdoor seating; outdoor play area; outdoor lighting. • Sea view; oceanfront and waterfront setting; near the ocean. • Resort designation and resort access. • Elevator; doorman; contactless check-in. • Paid off-premises parking; no on-site parking. • Bay activities; shopping; museums; souvenir shopping. • Emergency exit; carbon monoxide detector; smoke detector. • Enhanced cleaning; cleaning with disinfectants; disinfection of high-touch surfaces.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
What additional cleaning charge is advertised?
The Spanish description advertises an additional charge of $25 per cleaning for long stays. It does not define how long a stay must be to qualify or how often cleaning is required. This charge is omitted from the English description. The currency is not specified beyond the $ symbol. Confirm the advertised amount and applicable conditions before booking.
What activity rental prices are advertised?
E-bike rentals are advertised from $25 per day and require advance arrangements. This is a starting price, not a fixed total; no upper price is stated. The currency is not specified beyond the $ symbol. Confirm the advertised price before booking.
What additional cleaning charge is advertised?
The Spanish description advertises an additional charge of $25 per cleaning for long stays. It does not define how long a stay must be to qualify or how often cleaning is required. This charge is omitted from the English description. The currency is not specified beyond the $ symbol. Confirm the advertised amount and applicable conditions before booking.
What activity rental prices are advertised?
E-bike rentals are advertised from $25 per day and require advance arrangements. This is a starting price, not a fixed total; no upper price is stated. The currency is not specified beyond the $ symbol. Confirm the advertised price before booking.
Something else?