Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment like?
Designed for both short- and long-term stays, this residence is ideal for professionals, couples, or small families seeking a premium living experience. The spacious layout includes two well-appointed bedrooms, 2 beds, accommodations for up to 4 guests, and two elegant bathrooms designed for comfort and convenience. The modern kitchen is fully equipped with high-end appliances for effortless cooking. Private parking is included.
What baby equipment and toiletries are provided?
Cribs, baby bathtubs, and high chairs must be requested 24 hours in advance and are subject to availability. We only have a limited number, and demand is high during peak travel season. To ensure a smooth start to your visit, we provide a complimentary set of toiletries upon your arrival. This includes essentials such as shampoo, conditioner, soap, and toilet paper. These initial supplies are meant to get you started; once they are depleted, guests must purchase their own toiletries for the remainder of their stay.
Which building facilities can guests use?
Gym – Stay active without leaving the building. Social Area & Communal Pool – Relax and unwind in a stylish setting. Secure & Prime Location – Nestled in Coco del Mar, a sought-after area close to shops, dining, and the city’s best attractions.
How can I get around?
The apartment is in PH Boutique Quartier del Mar and is well-connected to important streets, offering convenient transit options for drivers and commuters. By car: • Quick access to Corredor Sur, the main highway connecting downtown Panama City to Costa del Este, Tocumen International Airport, and the eastern suburbs. • Less traffic than other central areas, making it a smooth drive to the city’s business districts. • Private parking is common in residential buildings, reducing parking concerns; this apartment includes private parking. Public transportation: • Multiple bus routes pass through Avenida Cincuentenario, offering access to major areas of the city. • Coco del Mar does not have a metro stop. Fernández de Córdoba and Vía Argentina stations are a short drive away. Ride-sharing and taxis: • Uber and DiDi are widely available and affordable. • Traditional yellow taxis frequently operate in the area. Walking and cycling: • Sidewalks and pedestrian-friendly streets make it easy to walk to nearby shops, restaurants, and parks. • Close to walking and biking paths along the oceanfront.
When is support available?
Our communication availability is from 7 am to 10 pm to best serve your inquiries. Our team will do their best to answer messages past this time. In case of emergencies, you may call at any time. If staff are not on site, we will do everything possible to assist you remotely until we can arrive in person. Please remember that you’re staying in an apartment, not a hotel. Please treat the space with respect. If any problems arise, we will do our best to take action as soon as possible, but there is no one living on site 24/7.
What is Coco del Mar like?
Coco del Mar is one of Panama City's most exclusive and sought-after neighborhoods, known for its tranquil atmosphere, ocean views, and upscale living. Located just minutes from the city's financial district, it offers a blend of residential serenity and urban convenience. • Prestigious location: A quiet yet centrally located area, just off Avenida Cincuentenario, with quick access to Punta Pacifica, Costa del Este, and downtown Panama City. • Luxury and modern living: Home to high-end residential buildings and private houses, offering ocean and city skyline views. • Green and peaceful environment: Lush greenery, less traffic, and a relaxed atmosphere compared to the busier areas of the city. • Proximity to everything: Close to supermarkets, shopping centers, top restaurants, coffee shops, and essential services, while maintaining a residential feel. • Outdoor and recreational spaces: Near parks and the Pacific Ocean, ideal for walking, jogging, or enjoying nature. • Easy connectivity: A short drive to Tocumen International Airport, the Corredor Sur highway, and other key areas in Panama City. Coco del Mar is suited to professionals, families, and expats seeking luxury, comfort, and convenience in a peaceful yet well-connected neighborhood.
What care and conduct rules should I follow?
Please help keep the property comfortable and in great condition for you and future guests. Doors and windows: Panama’s climate is hot and humid. Leaving doors or windows open can cause condensation, which may damage the air conditioning. Please keep them closed to maintain a comfortable environment and protect the unit. Energy conservation: Energy costs in Panama are high. Turn off the air conditioning when it is not needed and ensure lights are off when you leave the apartment. Shoes outside: If you observe a tradition involving leaving shoes outside, please let the team know in advance. Leaving shoes in building corridors is not allowed for safety reasons. Plant care: For stays longer than two nights, please lightly water the plants if you notice the soil is very dry. Public order: Please remain calm and discuss misunderstandings respectfully. Loud arguments or actions that disrupt public order may incur an extra fee, and building security may involve the police if necessary. In such cases, the team reserves the right to end your stay without a refund. Please reach out if you need anything.
What are the stay length and arrival times?
The minimum stay is 1 night and the maximum stay is 365 nights. Check-in starts at 3 pm, and check-out is at 11 am. Contactless check-in and 24-hour check-in are advertised; no check-in end time is specified.
What kitchen, laundry, and indoor amenities are advertised?
Kitchen and dining: Kitchen, cooking basics, pots and pans, dishes and cutlery, wine glasses, stove, oven, microwave, refrigerator, freezer, dishwasher, blender, toaster, coffee maker, and coffee. Laundry and storage: Washer, dryer, iron, wardrobe, and hangers. Comfort and bathroom supplies: Air conditioning, hot water, bed linens, towels, essentials, toiletries, shampoo, conditioner, shower gel, and body soap. Toiletries are supplied as an arrival starter set; guests purchase replacements when depleted. Entertainment and work: TV, cable TV, smart TV, record player, laptop-friendly workspace, and Wi-Fi with an advertised speed of 50 Mbps.
What outdoor, family, safety, and service amenities are advertised?
Outdoor and location amenities: Near the ocean, sea view, water view, pool, communal pool available year-round, gym, and free parking. A downtown location is also advertised, while the property's stated location is Coco del Mar. Family amenities: Travel crib/play yard and baby bathtub. Cribs, baby bathtubs, and high chairs require requests at least 24 hours in advance and are subject to limited availability. Safety and building services: Carbon monoxide detector, emergency exit, doorman, buzzer/intercom, and surveillance. The location and type of surveillance are not specified. Cleaning and arrival services: Cleaning products, enhanced cleaning, cleaning with disinfectants, contactless check-in, and 24-hour check-in.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
What additional charges may apply at the property?
Loud arguments or actions that disrupt public order may incur a $150 fee. Building security may involve the police if necessary, and the host reserves the right to end the stay without a refund in such cases. The fee's currency and charging interval are not specified. This is the publicly advertised amount; confirm it and its terms before booking.
What additional charges may apply at the property?
Loud arguments or actions that disrupt public order may incur a $150 fee. Building security may involve the police if necessary, and the host reserves the right to end the stay without a refund in such cases. The fee's currency and charging interval are not specified. This is the publicly advertised amount; confirm it and its terms before booking.
Something else?