Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment like and how many guests can stay?
Casa Lourdes – The Noble Studio accommodates up to 2 guests, with 1 bed and 1 bathroom. The listing records 1 bedroom, while the host describes a studio with a sleeping area. The open living area is a blend of modern comfort and artistic flair. The eclectic furnishings create a vibrant and inviting atmosphere, ideal for relaxing or entertaining guests. High ceilings and large windows flood the space with natural light, enhancing the apartment's airy and spacious feel. The space is equipped with air conditioning to ensure your comfort year-round. A variety of plants add a lively touch, bringing nature indoors and enhancing the overall ambiance. The studio boasts a cozy sleeping area with a double bed, stylish furniture, and an array of colorful, eclectic decorative elements that add character to the room. The design is both playful and sophisticated, ensuring a unique retreat. The bathroom is modern and well-appointed, with high-end fixtures and finishes that offer both functionality and style. It provides a spa-like atmosphere where you can unwind and rejuvenate.
What cooking and laundry facilities are available?
The kitchenette is perfect for preparing light meals and snacks, equipped with essential appliances, including a refrigerator, microwave, and stovetop. The host's description explicitly states that there is no oven, although an oven is separately listed among the advertised amenities; please confirm this discrepancy before relying on an oven. The available appliances allow you to prepare a variety of meals. The kitchenette features sleek countertops, ample storage, and eclectic decor that ties into the overall theme of the apartment. For added convenience, the apartment includes a washer and dryer setup, making laundry day a breeze without the hassle of finding a laundromat.
What should I know about arrival, stay length, baby equipment and pets?
There is no receptionist on site, so please provide your approximate arrival time in advance. Check-in starts at 3 p.m. and the host limits arrivals to 10 p.m. Check-out is at 11 a.m. The advertised 24-hour check-in amenity conflicts with the stated arrival limit; do not assume later arrival is possible. The minimum stay is 1 night and the maximum stay is 395 nights. Cribs, baby bathtubs, and high chairs must be requested 24 hours in advance and are subject to availability. Only a limited number are available, and demand is high during peak travel season. A daily extra pet fee applies per pet. It includes a bed, 2 bowls, a hygienic pad and a bag of treats.
Are toiletries supplied throughout the stay?
To ensure a smooth start to your visit, a complimentary starter set of toiletries is provided on arrival, including shampoo, conditioner, soap and toilet paper. These initial supplies are meant to get you started. Once they are depleted, guests are asked to purchase their own toiletries for the remainder of the stay.
Where is the apartment and are there any stay benefits?
Situated in Casco Viejo, this apartment places you in the heart of one of the most sought-after areas in the city. You'll be just steps away from a myriad of touristic attractions, including historic landmarks, vibrant plazas, and a wide array of dining and entertainment options. The neighborhood's rich cultural heritage and lively atmosphere make it a fantastic place to stay. Your stay includes additional benefits: a coupon with discounts and special offers can be found inside the welcome box.
How can I get around and what are the parking options?
The host describes the metro station, bus stops and places of interest as within walking distance of Casa Lourdes by AcoModo. Since this is an old city, it was not designed for cars, making parking quite difficult and expensive. Uber or bikes are recommended for getting around. Ask about the host's e-bike rentals. The host does not recommend informal parking lots; there are four gated lots at different distances from the property. Paid off-premises parking is advertised.
When is support available?
Communication is available from 7 a.m. to 10 p.m. The team will do its best to answer messages outside these hours. In emergencies, you may call at any time. If staff are not on site, they will do everything possible to assist remotely until they can arrive in person. Please remember that you’re staying in an apartment, not a hotel. Treat the space with respect. If any problems arise, the team will do its best to take action as soon as possible, but there is no one living on site 24/7.
What can I explore in Casco Viejo?
Casco Antiguo, also known as Casco Viejo, or the “old quarter,” is Panama City’s historic district. Considered a UNESCO Cultural World Heritage Site, the district dates back to 1673, and features vibrant plazas and picturesque brick-paved streets surrounded by colorful buildings. The area is ideal for walking, discovering history and enjoying a variety of fine cuisine. Come for some of the city’s best gastronomy, culture and photo opportunities, and stay to mingle with the locals in the heart of the nightlife scene. Start your visit with a lively walk through the neighborhood. You’ll encounter some religious history at the Metropolitan Cathedral of Panama City located in the main square, Plaza Mayor, as well as the Church of San Jose, famous for its amazing golden altar. As you walk, make sure to stop at Plaza de Francia. The plaza is also home to Las Bóvedas, a monument that was once used as a defense against pirate attacks. Casco Antiguo is also home to several of the city’s top museums, including the Museo del Canal (The Canal Museum), and the Museo de la Mola, featuring the traditional textile art made by the Guna indigenous group. You’ll also find the iconic stone archway at Arco Chato, which is the remains of a church built by Dominican friars, and a beautiful photo opportunity. Next, be sure to visit the Panama National Theater to see the stunning ceiling frescoes painted by Robert Lewis. On your walk, you’ll also get the chance to do some shopping, with opportunities to buy local crafts and visit high-end boutiques. When you get hungry, you’re in luck. Casco Viejo is home to the heart of the gastronomy scene in Panama City. You’ll be met with the smells of grilled seafood wafting through its historic streets, and you’ll get to try some of Panama’s best dishes, as well as cuisine from all over the world made by premiere chefs. After dinner, check out the nightlife scene, or take in the sunset with views of the capital from one of the amazing rooftop bars overlooking the city.
What care and conduct rules should guests follow?
Doors and windows: Panama’s climate is hot and humid. Leaving doors or windows open can cause condensation, which may damage the air conditioning. Please keep them closed to maintain a comfortable environment and protect the unit. Energy conservation: Energy costs in Panama are high. Turn off the air conditioning when it is not needed and ensure lights are off when you leave the apartment. Shoes outside: If you observe a tradition involving leaving shoes outside, please let the team know in advance. Leaving shoes in the building corridors is not allowed for safety reasons. Plant care: If your stay is longer than two nights, please lightly water the plants if you notice the soil is very dry. Public order: Please remain calm and discuss misunderstandings respectfully. Loud arguments or actions that disrupt public order may incur an extra fee. Building security may involve the police if necessary. In such cases, the host reserves the right to end your stay without a refund. Please contact the team if you need anything, and help maintain a welcoming, peaceful space for everyone.
Which kitchen and dining amenities are advertised?
Kitchen and kitchenette; refrigerator; freezer; stovetop; microwave; dishwasher; coffee maker; coffee; blender; toaster; cooking basics; pots and pans; crockery and cutlery; wine glasses; dining table. An oven is also advertised, but the host's description explicitly says there is no oven; confirm before relying on it.
Which indoor comforts, entertainment and bathroom amenities are advertised?
Air conditioning; heating; laptop-friendly workspace; Wi-Fi internet with an advertised speed of 250 Mbps; TV; smart TV; cable TV; cinema room; wardrobe; hangers; room-darkening shades; bed linens; extra pillows and blankets; towels; essentials; hot water; toiletries; shampoo; conditioner; body soap; shower gel; washer; dryer; cleaning products.
Which outdoor, wellness and family facilities are advertised?
Deck or patio; outdoor seating; outdoor lighting; fenced yard; fenced pool; Jacuzzi/hot tub; elevator; travel crib/Pack ’n Play; changing table; babysitter recommendations; baby high chair, with the supplied instruction to request it before arrival. Cribs, baby bathtubs and high chairs require 24 hours' advance request and are subject to availability. The listing does not specify whether the pool, hot tub, cinema room or outdoor facilities are private or shared.
Which safety, cleaning, arrival and area features are advertised?
Smoke detector; carbon monoxide detector; enhanced cleaning; cleaning with disinfectants; disinfection of high-touch surfaces; contactless check-in. A 24-hour check-in amenity is listed, but the host explicitly limits check-in to 10 p.m.; confirm any arrival arrangements outside the stated hours. Paid off-premises parking; town setting; downtown location; near the ocean. Advertised area activities include shopping, antiquing, museums and souvenir shopping.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 395 nights.
What additional charges may apply?
The public description advertises these charges; confirm the amounts before booking: • Pet fee: $50 per day, per pet. Includes a bed, 2 bowls, a hygienic pad and a bag of treats. • Public-order fee: $150 may apply for loud arguments or actions that disrupt public order. In such cases, the host also reserves the right to end the stay without a refund. The source uses only the $ symbol and does not specify the currency.
What additional charges may apply?
The public description advertises these charges; confirm the amounts before booking: • Pet fee: $50 per day, per pet. Includes a bed, 2 bowls, a hygienic pad and a bag of treats. • Public-order fee: $150 may apply for loud arguments or actions that disrupt public order. In such cases, the host also reserves the right to end the stay without a refund. The source uses only the $ symbol and does not specify the currency.
Something else?