Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What time is check-in and check-out?
Regular check-in is after 3:00 p.m.; check-out is before 10:30 a.m.
What is the maximum occupancy for each accommodation?
The Retreat and The Base Camp accommodate up to 2 adults each; The Lookout accommodates up to 4 adults; and The Summit accommodates up to 6 adults. Up to two small children may also be accommodated per unit. Pack ’n Plays and twin beds with bedding can be provided free of charge.
Are pets allowed?
Dogs are welcome in The Retreat and The Base Camp through the Pets Are Welcome (PAW) Program. The fee is $75 once per stay; the dog welcome kit includes food and water bowls, towels, and treats.
Is parking available?
Free on-street parking is available along Sherman Avenue on the southern border of the property. Free off-street parking is available in the Stratton Garden lot, accessible via the Hood River Courthouse driveway on Sherman Avenue or State Street. City-wide parking passes are available for metered streets and city-owned parking lots, except State Lot and Front Lot; ask guest services for details.
Is there a lobby?
There is no lobby at this time. Staff are on-site daily and available 24 hours a day for guest services, including concierge and luggage assistance.
Is housekeeping included?
Daily housekeeping is available for an additional fee. Coffee, tea, toiletries, towels, and other supplies can be replenished free of charge upon request. Guest services are available 24 hours a day.
Is smoking allowed?
Smoking and vaping of any kind are prohibited inside the condos and on hotel grounds at all times. Violations incur a minimum $1,500 fee, in addition to charges for related cleaning costs, lost revenue, and/or other damages.
Something else?