Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What are the sleeping arrangements and living spaces like?
Bedrooms: The apartment features a queen bed in the main bedroom and a twin bed in the second bedroom. Both rooms offer storage space and quality linens. The Spanish space description also lists a sofa bed in the living room; the maximum occupancy remains 3 guests. Living Area: Enjoy a spacious, bright, open-plan living space with contemporary furnishings and plenty of natural light, designed for comfort and relaxation. Kitchen: The fully equipped kitchen includes modern appliances, ample counter space, and all the essentials needed to prepare meals at home. Bathrooms: There are two bathrooms. The Spanish description also mentions a walk-in shower, fresh towels and complimentary toiletries. Please note that this apartment does not have hot water. Balcony: Step onto your private balcony and experience the vibrant energy of Santa Ana — perfect for morning coffee or unwinding in the evening. Location: Located at Casa Korsi in the heart of Santa Ana, you’re within walking distance of Plaza Santa Ana, local restaurants, shops, and cultural attractions. Casco Viejo is just a short stroll away.
What supplies and long-stay cleaning are provided?
To ensure a smooth arrival, we provide a complimentary starter set of toiletries, including shampoo, conditioner, soap, and toilet paper. These items are intended to help you settle in; once they run out, guests are asked to purchase additional supplies for the rest of their stay. For long stays, a mandatory weekly cleaning service applies at an additional cost.
What should I know about the local community?
Casa Korsi is in the heart of Santa Ana, next to Casco Viejo. Plaza Santa Ana is a vibrant hub, with Sunday markets, cultural events and the activity of Central Avenue. Everything is close and accessible on foot. The neighborhood is home to creatives, innovators and artists working to create a better city, and you can enjoy events and activities programmed in these spaces. The area is near less privileged parts of the city. Approach local residents with respect and caution, be mindful of your surroundings, avoid displaying valuables and do not walk alone in empty areas.
Where is the apartment and what is within walking distance?
This apartment is located in Casa Korsi, between Santa Ana Neighborhood and Casco Viejo. Grocery stores, pharmacies, museums and places of interest are within walking distance.
How should I get around safely?
Santa Ana, like many urban neighborhoods undergoing revitalization, has areas that are very safe and others that may require more caution. Daytime Safety: During the day, the neighborhood is generally safe, especially in well-trafficked areas like Plaza Santa Ana and around popular attractions. Nighttime Safety: At night, stick to well-lit and busy areas. Some streets might be less safe after dark, so take extra precautions or use a taxi or ride-sharing service. Stay Alert: Be aware of your surroundings, especially in unfamiliar areas. Travel in Groups: If possible, travel in groups, especially at night. Avoid Risky Areas: Steer clear of poorly lit or deserted streets and avoid displaying valuables such as expensive jewelry or electronics. Use Reliable Transport: Opt for reputable taxis or ride-sharing apps like Uber, especially after dark. Trusted drivers can be recommended for your stay.
When is support available?
Communication availability is from 7 a.m. to 8 p.m. The team will do its best to answer messages outside these hours. In emergencies, you may call at any time. If staff are not on site, they will do everything possible to assist remotely until they can arrive in person. Please remember that you are staying in an apartment, not a hotel. Treat the space with respect. If problems arise, the team will do its best to act as soon as possible, but there is no one living on site 24/7.
What is Santa Ana like and what can I explore?
Santa Ana is one of the historic neighborhoods of Panama City, known for its rich cultural heritage and vibrant local atmosphere. It offers a unique blend of old-world charm and modern revitalization, making it an intriguing destination for both locals and visitors. History: Historic Significance: Established in the 17th century, Santa Ana played a crucial role in Panama City's development. It became a bustling hub of activity, known for its markets, theaters, and social gatherings. Architectural Heritage: The neighborhood is characterized by colonial-era buildings, many of which have been restored to preserve their historical and architectural significance. Attractions: Iglesia de Santa Ana: A notable landmark, this historic church is a beautiful example of colonial architecture and a center of local community life. Plaza Santa Ana: The main square of the neighborhood is a lively gathering spot surrounded by historic buildings, local shops, and eateries. Cultural Sites: The area is home to several cultural institutions, including theaters and galleries, which showcase the artistic and cultural heritage of Panama. Renovation and Revitalization: Urban Renewal: In recent years, Santa Ana has undergone significant renovation and revitalization efforts. Historic buildings have been restored, and new businesses have opened, bringing new life to the neighborhood. Casa Korsi: An example of this revitalization, Casa Korsi is a recently renovated building that blends historic charm with modern amenities, offering stylish accommodations in the heart of Santa Ana. Local Experience: Markets and Shops: Santa Ana is known for its bustling markets and local shops, where you can find a variety of goods, from fresh produce to handmade crafts. Dining and Nightlife: The neighborhood offers a diverse array of dining options, ranging from traditional Panamanian cuisine to international fare. Nightlife in Santa Ana is vibrant, with local bars and entertainment venues offering a lively atmosphere.
What should I know about caring for the apartment?
The team welcomes you to a place that is special to them and has been rented to visitors for several years. It is a temporary home with history and a base for discovering Panama and its surroundings. Please respect the property and follow the established rules. Cooking tools and appliances, cutlery, glassware, and some cleaning products and tools are provided for a comfortable stay. Consult the amenities list and ask the team for assistance if you are unsure how to use an appliance.
Which extra services can be arranged?
The following services are available at an additional cost with advance arrangement: • E-bike rentals. • Transportation options, including airport transfers and car rental. • A day trip to Quinta Pavo Real, with tree cabins advertised as 8 km away on a private farm where you can interact with animals. • Engagements and vow renewals; request at least 3 days in advance. • Picnic arrangements. • A private chef with a tasting menu. • Coffee appreciation experiences with specialists and Geisha coffee sales. • Private sports lessons: surfing, golf and kitesurfing. • Beauty treatments: massages, pedicures, manicures and hair services.
What are the check-in, check-out and stay-length terms?
Check-in is from 3 p.m. and check-out is at 11 a.m. You may request a later check-out, and the team will do its best to accommodate you. Flexible check-in and check-out times are subject to availability and an additional fee. The minimum stay is 1 night and the maximum stay is 365 nights.
What monitoring and surveillance are disclosed?
The property is equipped with a Minut monitoring device that detects crowds, noise and smoke. Surrounding areas also have surveillance equipment for neighborhood safety and security. There are no cameras inside the property.
Which indoor amenities are advertised?
Advertised amenities include air conditioning; Wi-Fi internet with an advertised speed of 250 Mbps; a laptop-friendly workspace; TV and smart TV; a washer and dryer; bed linens; hangers; bedroom door locks; essentials; toiletries; shower gel; shampoo; conditioner; and body soap. Kitchen amenities include a kitchen and kitchenette, refrigerator, freezer, oven, stove, coffee maker, coffee, dining table, cooking basics, and pots and pans. Hot water is listed as an amenity, but both language versions of the apartment description explicitly say there is no hot water. Plan for no hot water.
Which building, parking, safety and local amenities are advertised?
Building amenities: elevator and doorman. Parking: free street parking and paid off-premises parking. Safety and cleaning: carbon monoxide detector, emergency exit, cleaning products, enhanced cleaning and cleaning with disinfectants. Setting and activities: downtown location, proximity to the ocean, shopping, souvenir shopping, antiquing and museums.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
What additional property charges are advertised?
For long stays, mandatory cleaning costs $25 per week. The description does not define how long a stay must be for this charge to apply. This is the advertised amount; confirm the charge and applicability before booking.
What activity or rental prices are advertised?
E-bike rentals are advertised from $25 per day and require advance arrangement. This is a starting price, not a fixed total; confirm the applicable price before booking.
What additional property charges are advertised?
For long stays, mandatory cleaning costs $25 per week. The description does not define how long a stay must be for this charge to apply. This is the advertised amount; confirm the charge and applicability before booking.
What activity or rental prices are advertised?
E-bike rentals are advertised from $25 per day and require advance arrangement. This is a starting price, not a fixed total; confirm the applicable price before booking.
Something else?