Questions

Designed for families with children or teenagers, the apartment accommodates up to 5 guests and has 2 bedrooms, 2 bathrooms and 4 beds according to the property details. The host describes the sleeping arrangement as “1 triple room with bunk bed and one King Bed”; the exact allocation of all beds between the two bedrooms is not specified. There is a fully equipped kitchen, dining area, sitting area, balcony and laundry room.

A complimentary starter set of toiletries is provided on arrival, including shampoo, conditioner, soap and toilet paper. Once these initial supplies run out, guests must purchase their own for the rest of their stay. Long stays incur an additional weekly cleaning fee. There is a fee per pet, which includes a comfortable pet bed, 2 food and water bowls, a toileting pad and a bag of treats. Please be a responsible pet owner. The apartment is near the central area of Casco Viejo's Historical Center and less privileged areas of the city. The host recommends approaching locals with respect and caution, avoiding displaying valuables and not walking alone in empty areas.

Guests can use a free shared coworking space in the heart of Casco Viejo; ask for more information. Guests also have access to the rooftop and the building's shared pool area, open until midnight. Ayala Vida Restaurant offers Panamanian food with an emphasis on the origin of its ingredients. On-site parking is available for an additional nightly fee. The apartment is near Plaza Herrera, with grocery stores, pharmacies, museums and places of interest within walking distance. Early check-in and late check-out are subject to availability and may incur additional fees depending on the time. AcoModo offers more than 60 additional exclusive properties from Panama City to Buenaventura for extending your journey in Panama, with staff support.

Plaza Herrera and the ground-floor restaurant, called Aya La Vida in the transport information, are local landmarks; the restaurant is visible from the street. On-site parking spaces are limited and incur an additional fee. Vehicle-size restrictions mean large cars cannot enter. Casco Parking on Avenida A is a multilevel facility advertised as offering secure parking a short walk from La Cuadra Residences. Street parking may be found along Avenida A or nearby streets. Follow local parking regulations to avoid fines. Some people may request payment to “look after” your car. The host does not recommend using them unless you agree to pay and have cash, and warns that they may damage your car otherwise. This activity is not encouraged in Panama, but you may encounter it. The host identifies neighboring El Chorrillo as less touristy, describes it as generally safe but advises caution and awareness while driving or walking. The host recommends not entering that area and staying within areas supervised by police or close to police presence. Traffic can be heavy, especially at peak hours; plan travel at quieter times if possible. Use GPS or a mapping app, as streets can be confusing and many are one-way.

Our communication availability is from 7 a.m. to 8 p.m. to best serve your inquiries. Our team will do their best to answer messages after these hours. In emergencies, you may call at any time. If staff are not on site, we will do everything possible to assist remotely until we can arrive in person. Please remember that you are staying in an apartment, not a hotel. Treat the space with respect. If problems arise, we will do our best to act as soon as possible, but no one lives on site 24/7.

Casco Antiguo, also known as Casco Viejo or the “old quarter,” is Panama City's historic district. Considered a UNESCO Cultural World Heritage Site, the district dates back to 1673 and features vibrant plazas and picturesque brick-paved streets surrounded by colorful buildings. The area is ideal for walking, discovering history and enjoying fine cuisine, culture, photo opportunities and nightlife with locals. Start with a walk through the neighborhood. Visit the Metropolitan Cathedral of Panama City in the main square, Plaza Mayor, and the Church of San José, famous for its golden altar. Stop at Plaza de Francia, also home to Las Bóvedas, a monument once used as a defense against pirate attacks. Museums include the Museo del Canal and Museo de la Mola, featuring traditional textile art made by the indigenous Guna people. Arco Chato's iconic stone archway is a remnant of a church built by Dominican friars and offers a beautiful photo opportunity. Visit the Panama National Theater to see the ceiling frescoes painted by Robert Lewis. Shopping opportunities include local crafts and high-end boutiques. Casco Viejo is at the heart of Panama City's gastronomy scene. Grilled seafood aromas drift through its historic streets, where you can try Panamanian dishes and international cuisine made by leading chefs. After dinner, explore the nightlife or enjoy sunset views of the capital from rooftop bars overlooking the city.

Please help keep the property comfortable and in good condition for current and future guests. Doors and windows: Panama is hot and humid. Keep doors and windows closed to prevent condensation that could damage the air conditioning. Energy conservation: Local energy costs are high. Turn off air conditioning when it is not needed and turn off the lights when leaving the apartment. Shoes: If you observe a tradition involving leaving shoes outside, notify the team in advance. Shoes must not be left in building corridors for safety reasons. Plants: For stays longer than two nights, please water the plants lightly if the soil is very dry. Public order: Resolve misunderstandings calmly. Loud arguments or actions that disturb public order may incur an additional fee. Building security may involve the police if necessary, and the host reserves the right to end your stay without a refund in such cases. Please reach out if you need anything.

The minimum stay is 1 night and the maximum stay is 365 nights. The stated check-in window is 3 p.m. to 10 p.m., and check-out is at 11 a.m. A 24-hour check-in amenity is also advertised, but it conflicts with the stated check-in window; confirm arrangements with the property before relying on arrival outside that window.

Indoor amenities: air conditioning; bed linens; towels; extra pillows and blankets; wardrobe; hangers; basic essentials; hot water; hair dryer; body soap; shower gel; shampoo; conditioner; washing machine; dryer; record player; television; cable TV; smart TV; laptop-friendly workspace; Wi-Fi internet, with an advertised speed tier of 250 Mbps. Kitchen and dining: kitchen; dining table; refrigerator; freezer; stove; oven; microwave; dishwasher; blender; coffee maker; coffee; cooking basics; pots and pans; crockery and cutlery; wine glasses. Meal delivery is also advertised. Family equipment: a baby high chair and a Pack ’n Play/travel crib, both of which must be requested before arrival.

Outdoor and location amenities: balcony/terrace; swimming pool; communal pool; year-round pool availability; water views; sea views; near the ocean; downtown location; paid on-site parking; paid off-site parking. Building and accessibility amenities: elevator; single-level accommodation; doorman; emergency exit. These identifiers do not establish further step-free or wheelchair-accessibility details. Safety and cleaning: smoke detector; carbon monoxide detector; enhanced cleaning; cleaning with disinfectants; disinfection of high-touch surfaces. Nearby services and activities: laundromat; museums; shopping; souvenir shopping; antiquing. A 24-hour check-in amenity is advertised, subject to the conflicting arrival hours noted above.

The booking rules advertise a minimum of 1 night and a maximum of 365 nights.

The public description advertises these amounts; confirm them before booking: • Long-stay cleaning: $25 per week. The minimum stay length triggering this charge is not specified. • Pet fee: $50 per pet, including a comfortable pet bed, 2 food and water bowls, a toileting pad and a bag of treats. The description does not specify whether this is per stay or recurring. • On-site parking: $20 per day in the transport section, with limited spaces and vehicle-size restrictions that prevent large cars from entering. However, the access section and reviewed content describe an additional fee per night without an amount. The daily versus nightly billing interval remains unresolved; confirm the amount and interval before booking. • Public-order penalty: loud arguments or actions disturbing public order may incur a $150 fee. Building security may involve police, and the host may end the stay without a refund in such cases.

The host mentions having at least $5 in cash if you agree to pay someone to “look after” your car on the street. This is not a fixed advertised parking tariff or a property charge, and no billing interval is specified. The host does not recommend this service and warns of possible vehicle damage if payment is not agreed. Confirm any requested amount before accepting the service.

The public description advertises these amounts; confirm them before booking: • Long-stay cleaning: $25 per week. The minimum stay length triggering this charge is not specified. • Pet fee: $50 per pet, including a comfortable pet bed, 2 food and water bowls, a toileting pad and a bag of treats. The description does not specify whether this is per stay or recurring. • On-site parking: $20 per day in the transport section, with limited spaces and vehicle-size restrictions that prevent large cars from entering. However, the access section and reviewed content describe an additional fee per night without an amount. The daily versus nightly billing interval remains unresolved; confirm the amount and interval before booking. • Public-order penalty: loud arguments or actions disturbing public order may incur a $150 fee. Building security may involve police, and the host may end the stay without a refund in such cases.

The host mentions having at least $5 in cash if you agree to pay someone to “look after” your car on the street. This is not a fixed advertised parking tariff or a property charge, and no billing interval is specified. The host does not recommend this service and warns of possible vehicle damage if payment is not agreed. Confirm any requested amount before accepting the service.