Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment layout and guest capacity?
The apartment accommodates up to 4 guests, with 2 bedrooms, 2 bathrooms, and 3 beds. The spacious living and dining area has a bright, open layout, luxurious finishes, contemporary décor, and stylish interiors. Floor-to-ceiling glass doors lead to a private terrace with beautiful green views. The bedrooms are described as comfortable, and the apartment has a refined atmosphere. Individual bed sizes and the bedroom-by-bedroom bed arrangement are not specified.
What are the stay lengths and check-in and check-out times?
The minimum stay is 1 night and the maximum stay is 365 nights. Check-in starts at 3 pm, and check-out is at 11 am. Early check-in or late check-out may be available upon request, subject to availability and possible additional fees.
What toiletries are supplied, and how should guests care for the apartment?
A complimentary starter set of toiletries is provided, including shampoo, conditioner, soap, and toilet paper. These are intended for initial use only; guests should purchase additional supplies if needed. The apartment is very special to us, and we take its care and security seriously. While the area is generally safe, we kindly ask guests to keep doors and windows securely closed at all times and upon check-out to protect your belongings.
What arrival options are described?
Most guests arrive via Tocumen International Airport in Panama City. The host also mentions Scarlett Martínez International Airport in Río Hato as an option mainly serving charter flights and advertises a community heliport for private arrivals.
What is getting around the area like?
Traffic in the area is light and convenient, making it easy to reach local amenities, restaurants, and recreational facilities. The streets within the community are calm and safe, providing a peaceful setting while maintaining quick access to Panama City and nearby attractions. Perfect for guests who want privacy without sacrificing connectivity.
When is support available, and is staff on site?
Our communication availability is from 7 am to 10 pm to best serve your inquiries. Our team will do their best to answer messages outside these hours. In case of emergencies, you may call at any time. If staff are not on site, we will do everything possible to assist remotely until we can arrive in person. Please remember that you’re staying in an apartment, not a hotel. Please treat the space with respect. If any problems arise, we will do our best to take action as soon as possible, but there is no one living on site 24/7.
What is the surrounding community like?
The Cocolí Tee is located in the prestigious Tucán Country Club & Resort in Cocolí, Arraiján, Panamá Oeste. This gated community offers a peaceful setting surrounded by lush greenery, scenic landscapes, and a beautiful golf course. Enjoy a relaxed lifestyle with a blend of nature, privacy, and resort-style surroundings, while remaining within driving distance of Panama City and its shopping, dining, and entertainment options.
What kitchen and dining amenities are advertised?
Kitchen, dining table, refrigerator, freezer, stove, microwave oven, dishwasher, toaster, rice cooker, coffee maker, coffee, cooking basics, wine glasses, and trash compactor.
What indoor comforts, laundry facilities, and toiletries are advertised?
Air conditioning, Wi-Fi internet, TV, smart TV, laptop-friendly workspace, washer, dryer, towels, essentials, body soap, shower gel, shampoo, conditioner, and cleaning products.
What outdoor, resort, and recreational amenities are advertised?
Balcony or terrace, golf course view, free parking, gated property, resort setting, resort access, swimming pool and communal pool, basketball court, tennis, golf, gym, and exercise equipment. The pool is explicitly advertised as communal; private access to the other recreational facilities is not specified.
What building services, safety features, and cleaning measures are advertised?
Concierge, contactless check-in, elevator, single-level accommodation, smoke detector, alarm system, emergency exit, enhanced cleaning, cleaning with disinfectants, and disinfection of frequently touched surfaces.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
Something else?