Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment layout?
The apartment accommodates up to 4 guests and has 2 bedrooms, 2 bathrooms and 2 beds, including the sofa bed described below. As you enter the apartment, you step into a cozy living room. Large windows let in plenty of natural light, creating an airy and inviting atmosphere. Contemporary furnishings include a comfortable sofa, a stylish coffee table, and a wall-mounted flat-screen TV. Adjacent to the living room is a modern open-plan kitchen with sleek countertops, ample cabinet storage, and high-quality stainless steel appliances, including a refrigerator, oven, microwave, and dishwasher. It is equipped with utensils and cookware. The master bedroom has a comfortable queen-sized bed with soft bedding and a spacious wardrobe. The bathroom described with this bedroom features a walk-in shower, a contemporary sink with a vanity mirror, a toilet, and high-quality fixtures and finishes. The second room can be used as a home office, study, or guest bedroom. It has a desk, chair, TV, and a sofa bed for a guest. The secondary bathroom is in the corridor for easy access and is shared with the second bedroom. This two-room apartment provides a comfortable and stylish living space suited to urban living.
What toiletries are supplied, and are there extra charges?
To ensure a smooth start to your visit, we provide a complimentary set of toiletries upon arrival, including shampoo, conditioner, soap, and toilet paper. These initial supplies are meant to get you started. Once they are depleted, guests are asked to purchase their own toiletries for the remainder of their stay. Long stays incur an additional weekly cleaning charge. Early check-in and/or late check-out may incur an additional charge depending on the time requested and are subject to availability.
Which building facilities can guests use?
During your stay you have access to the building amenities free of charge, except for the showroom kitchen and events salon, which are rented separately with a security deposit. Building facilities include a fully equipped gym, yoga deck, green terrace, pool, indoor children's playground, coworking space, pet grooming area, and laundry room. Shared coworking desks are free of charge; private rooms incur an additional charge.
What transport and nearby services are available?
The building is in El Cangrejo. Nearby transport options include Iglesia del Carmen metro station and a Metrobus stop. Its central location puts services for your stay within walking distance or a few minutes by car. The host describes convenient access to the main streets and states that traffic does not affect entry or exit.
When is support available?
Our communication availability is from 7 am to 8 pm to best serve your inquiries. Our team will do their best to answer messages past this time. In emergencies, you may call at any time. If staff are not on site, we will do everything possible to assist remotely until we can arrive in person. Please remember that you’re staying in an apartment, not a hotel. Please treat the space with respect. If problems arise, we will do our best to take action as soon as possible, but there is no one living on site 24/7.
What is El Cangrejo like?
El Cangrejo is a vibrant and popular neighborhood located in the heart of Panama City, Panama. Known for its lively atmosphere, cultural diversity, and convenient location, it is sought after by residents and visitors alike. Just a few minutes from Panama City's financial district, it offers easy access to corporate offices, banks, and other commercial establishments. The neighborhood also has lively nightlife, with bars, clubs, and entertainment venues ranging from casual sports bars to upscale lounges. El Cangrejo attracts a mix of locals, expats, and tourists, contributing to its cosmopolitan atmosphere. A variety of languages are spoken and international cuisines are represented, creating opportunities for diverse experiences and cultural exchange.
What should guests know about their stay and arrival times?
Welcome to AcoModo! The property is offered as a temporary home and a base for discovering Panama and the surrounding areas. The welcome message describes the place as special and connected with history, and notes that the team has hosted visitors here for several years. A guest manual, also sent by email, contains information compiled to help guests make the most of their stay. Please respect the property and follow the established rules. Check-in is from 3 pm, with the supplied arrival window ending at 10 pm. Check-out is at 11 am. Flexible check-in or check-out may be requested, subject to availability and an additional charge. The advertised title specifies a minimum stay of 45 days. The supplied booking terms instead list a minimum of 1 day and a maximum of 365 days; please confirm the applicable minimum before booking.
What additional services can be arranged?
The following services incur additional charges and require advance coordination: • E-bike rentals. • Transport options, including airport shuttle and car rental. • A day trip to Quinta Pavo Real, described as tree cabins 8 km away on a private farm, with opportunities to interact with animals. • Engagements and vow renewals, requested at least 3 days in advance. • Picnic arrangements. • A private chef with a tasting menu. • Coffee tastings with specialists and sales of Geisha coffee. • Private surfing, golf, and kite sports lessons. • Beauty treatments, including massages, pedicures, manicures, and hair services.
What supplies and safety equipment are provided?
Cooking tools and appliances, cutlery, glassware, and some cleaning products and tools are provided for a comfortable stay. If you are unsure how to use an appliance, ask the team for assistance. The property has a Minut monitoring device that detects crowds, noise, and smoke. Surrounding areas have surveillance equipment for neighborhood safety and security. There are no cameras inside the property.
Which amenities are advertised?
Kitchen and dining: kitchen, kitchen island, dining table, refrigerator, freezer, stove, oven, microwave, dishwasher (described in the apartment text), blender, toaster, coffee maker, coffee, kettle, baking sheet, cooking basics, pots and pans, dishes and cutlery. Comfort and essentials: air conditioning, hot water, towels, bed linens, hangers, wardrobe, room-darkening shades, essential supplies, shower gel, body soap, shampoo, conditioner, washer, dryer, and iron. Entertainment and work: TV, smart TV, cable TV, Wi-Fi internet with an advertised speed of 250 Mbps, desk, desk chair, laptop-friendly workspace, cinema room, and office facility described as “Co-Working Space.” Building and outdoor facilities: gym, communal pool, garden, outdoor seating, outdoor play area, outdoor lighting, and free parking. Access and services: single-level accommodation, elevator, in-person check-in, contactless check-in, enhanced cleaning, and cleaning with disinfectants. Safety: carbon monoxide detector, smoke detector, and emergency exit.
What minimum and maximum stay apply?
The property title requires a minimum stay of 45 days. Booking metadata separately lists 1 night. Confirm the operative minimum with AcoModo; this listing retains the advertised 45-day restriction.
What additional cleaning charge is advertised?
For long stays, the advertised additional cleaning charge is $25 per week. The description does not specify what duration qualifies as a long stay. This is an advertised amount; confirm its applicability and the price before booking.
What rental price is advertised for e-bikes?
E-bike rentals are advertised from $25 per day and require advance coordination. This is a starting price, not a fixed total. Confirm the price before booking.
What additional cleaning charge is advertised?
For long stays, the advertised additional cleaning charge is $25 per week. The description does not specify what duration qualifies as a long stay. This is an advertised amount; confirm its applicability and the price before booking.
What rental price is advertised for e-bikes?
E-bike rentals are advertised from $25 per day and require advance coordination. This is a starting price, not a fixed total. Confirm the price before booking.
Something else?