Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is the apartment layout and guest capacity?
The apartment accommodates up to 7 guests and has 4 bedrooms. The master suite has a queen bed, the second bedroom has a queen bed, the third bedroom has twin beds, and the fourth bedroom has a twin bed. A modern open-space kitchen flows into a welcoming living room. The balcony offers a panoramic sea view. The structured listing records 3.5 bathrooms and 4 beds, but the room description says each bedroom has a private bathroom and describes more beds than that total; confirm the bathroom and bed configuration before booking.
Which resort facilities can guests use?
During your stay you will have access to all in-house amenities and the different shared areas of the complex: beach club; 7 pools; a social area in each residence; children's parks; beach huts, subject to an extra charge; a jogging and biking trail around the project; sports club; gym; spa; jacuzzis; courts for beach volleyball, tennis, soccer, basketball and squash; and multiple restaurants. The short listing summary also advertises a waterpark.
How can I pay at Bijao's restaurants?
In Bijao, when using the restaurants, it is only possible to pay with credit cards or debit card at the time of purchase, meaning that you cannot open an account or pay with cash.
What transport and nearby services should I plan for?
Bijao is a private luxury beach residence in Coclé, Panama, a little more than 100 kilometers from Panama City. Traveling with your own car is recommended to move around the area. The closest airport is Scarlett Martinez Airport in Rio Hato, described as approximately 30 minutes away (27 km). It mainly serves charter flights from the US and Canada. The host lists Tocumen, Albrook and Howard as other arrival airports serving the Panama City area. Rio Hato is described as 10–15 minutes away, with shopping malls, restaurants, pharmacies, a hospital and other services.
When is guest support available?
Communication is available from 7 am to 8 pm. The team will do their best to answer messages outside those hours. In emergencies, assistance can be requested at any time. If staff are not on site, the team will do everything possible to assist remotely until they can arrive in person. Please remember that you are staying in an apartment, not a hotel, and treat the space with respect. If problems arise, the team will do their best to take action as soon as possible, but there is no one living on site 24/7.
What is the Bijao community like?
Bijao is a coastal residential community where thoughtful architecture and a range of amenities create a natural flow of activities throughout the development. The Beach Club spans 520 meters along the ocean, with ranch-style structures, cozy restaurants, low-key bars, a convenient supermarket and individual huts along the shore. Seven pools, each with its own atmosphere, jacuzzis and scenic trails connecting different areas offer places to unwind. The Sports Club offers beach volleyball, soccer tennis, basketball, squash, paddle tennis and more. The community combines tranquility with relaxed leisure activities.
What should I know about the welcome and optional services?
Welcome to AcoModo! The host describes this property as a special temporary home, rented to visitors over the past few years and a place to discover Panama and the surrounding areas, with history to discover. This manual and the manual sent by email provide information compiled to help guests make the most of their stay. Guests are asked to respect the property and follow the established rules. The following services carry additional charges and require advance arrangements: - Daily e-bike rentals. - Transportation options, including airport shuttle and car rental. - Day trips to Quinta Pavo Real: tree cabins located 8 km away on a private farm where visitors can interact with animals. - Engagements and renewal of vows, requested at least 3 days in advance. - Picnic arrangements. - Private chef with a tasting menu. - Coffee appreciation experiences with specialists and Geisha coffee sales. - Private sports lessons: surfing, golf and kite sports. - Beauty treatments: massages, pedicures, manicures and hair services.
What are the arrival, departure and minimum-stay conditions?
Check-in is from 3:00 pm and check-out is at 11:00 am. Later check-out can be requested. Flexible check-in and check-out times are subject to availability and an additional charge. The supplied English title says long stays only, and the Spanish title specifies stays of 45 or more days. However, the structured stay terms list a minimum of 1 night and a maximum of 365 nights. Confirm the applicable minimum stay before booking.
What supplies and security monitoring are provided?
Cooking tools and appliances, cutlery, glassware, and some cleaning products and tools are provided. Consult the amenities list and ask the team for assistance if you are unsure how to use an appliance. The property has a Minut device that detects crowds, noise and smoke. Surrounding areas have surveillance equipment for neighborhood safety and security. There are no cameras inside the property.
What kitchen and dining amenities are advertised?
Kitchen; kitchen island; dining table; refrigerator; freezer; stove; oven; microwave; dishwasher; coffee maker; coffee; toaster; blender; rice cooker; baking sheet; cooking basics; dishes and cutlery; wine glasses; barbecue; and barbecue utensils.
What indoor comforts, work facilities and family amenities are advertised?
Air conditioning; heating; hot water; room-darkening shades; bed linens; towels; extra pillows and blankets; wardrobe; hangers; essential supplies; shampoo; conditioner; shower gel; body soap; hair dryer; iron; washer; dryer; clothes drying rack; cleaning products; and a nearby laundromat. Wi-Fi internet; office; desk; desk chair; laptop-friendly workspace; TV; cable TV; smart TV; sound system; and record player. Travel crib/Pack ’n Play; baby high chair; babysitter recommendations; and outdoor play area. The listing also advertises an elevator and a single-level accommodation.
What outdoor, leisure, parking and safety amenities are advertised?
Beachfront, oceanfront and waterfront setting; proximity to the ocean; beach; beach essentials; sea, beach and water views; golf-course-front setting; resort setting and resort access. Pool; communal pool; fenced pool; hot tub; gym; tennis; basketball court; garden; balcony/terrace; deck/patio; outdoor seating; hammock; and outdoor lighting. Pool access is described elsewhere in the listing as shared within the complex. Free parking and free street parking are explicitly advertised. The property is gated. Contactless check-in; enhanced cleaning; fire extinguisher; smoke detector; carbon monoxide detector; and first aid kit.
What minimum and maximum stay apply?
The booking rules advertise a minimum of 1 night and a maximum of 365 nights.
What is the advertised price for e-bike rentals?
E-bike rentals are advertised from $25 daily and require advance arrangements. The currency is not specified beyond the dollar sign. This is an advertised starting price; confirm the applicable price and currency before booking.
What is the advertised price for e-bike rentals?
E-bike rentals are advertised from $25 daily and require advance arrangements. The currency is not specified beyond the dollar sign. This is an advertised starting price; confirm the applicable price and currency before booking.
Something else?