Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:00 and check-out is at 10:00. Early check-in or late check-out may be available upon request, subject to availability.
Is airport shuttle service available?
Airport shuttle service is available. Contact the concierge or reservation team in advance to arrange transportation.
Is parking available?
Secure parking facilities are offered for guests.
Can I request a room with a specific view?
View requests can be made when booking and are subject to availability.
Are pets allowed?
Well-behaved pets are welcome; fees and guidelines are subject to the pet policy.
Something else?