# Platinum Yucatán Princess

Playa del Carmen, Quintana Roo, Mexico (general area)

## About the house

Platinum Yucatán Princess is an adults-only hotel in Playa del Carmen. Room categories include Deluxe Junior Suites, Platinum Deluxe rooms, Swim Out Suites, Honeymoon Suites, Master Suites and Presidential Suites. Some room categories offer direct pool access or a terrace hot tub; these features are category-specific. Guests can access facilities at Grand Riviera Princess and Grand Sunset Princess, except the Platinum areas and Chill Out.

Wi-Fi: Yes · Basic Wi-Fi is free, available 24 hours throughout the hotel; premium connection is available for an additional charge.

Parking: Yes · Free parking is available to hotel guests.

Air conditioning: Yes · Air conditioning is listed for the Deluxe Junior Suite category; availability in other room categories is not established here.

Pool: Yes

Outdoor pools are available; some Swim Out Suites have direct pool access from their terrace.

The hotel is in Playa del Carmen and has direct access to the beach. Lower-floor rooms are available only when booking a room type with pool access. Specific views may be requested but are subject to availability.

The hotel is for adults aged 18 and over; valid photo identification is required at check-in. Smoking or tobacco/nicotine use is prohibited in indoor and outdoor areas except designated areas. Night restaurant dress code: men must wear long trousers, a shirt or sleeved top, and closed shoes; women may wear casual clothing and shoes or heels. At the buffet, casual shorts are allowed and a shirt must be worn.

Check-in: 15:00

Check-out: 12:00

## Property questions

## What are the check-in and check-out times?
Check-in begins at 3:00 p.m.; check-out is before 12:00 noon.

## Is Wi-Fi available?
Basic Wi-Fi is free and available 24 hours throughout the hotel. Premium connection is available for an additional charge.

## Is parking available?
Free parking is available to hotel guests.

## Is the hotel adults-only?
Yes. Guests must be over 18, and valid photo identification is required at check-in.

## Are spa services included?
The spa is not included in the all-inclusive plan. The water circuit costs 430 Mexican pesos. A 50% discount on a massage is offered during the first 24 hours after arrival.

## Which restaurants are included?
Rodeo, Aroma, Kotatsu, Bruschetta and the buffet are included. Skylights is charged to the room. Chill Out, at Grand Riviera Princess, is paid in cash.

## Is room service included?
Room service is included and operates 24 hours a day.

## How often is the minibar restocked?
The minibar is included and replenished once daily at no charge. Additional items requested before the daily restocking may incur charges.

## Are there facilities for guests with reduced mobility?
The hotel advertises access and facilities for guests with mobility difficulties. Contact reception in advance to check which adapted services and facilities are suitable.



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[The house](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/house)

[What it has](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/amenities)

[Where it is & what to do](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/location)

[Things to know](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/things-to-know)

[Questions](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/faq)

[After you book](https://chucho.ai/discover/en/homes/platinum-yucatan-princess/after-booking)

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