Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What services are included during the stay?
The villa includes private chef service from 8:00 AM to 8:00 PM, concierge service before and during the stay, and daily housekeeping. Groceries for chef-prepared meals are billed separately.
How does check-in work, and when is assistance available?
Check-in is automated and begins at 3:00 PM; check-out is by 11:00 AM. Wynwood House offers assistance through its digital concierge 24 hours a day, seven days a week.
What is the cancellation policy?
Cancellations made at least 65 days before arrival receive a full refund. After that, no refunds are issued.
Something else?