Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What time is check-in?
Check-in begins at 4:00 PM local time. Early check-in is available on demand, subject to arrangement.
What time is check-out?
Check-out is at 11:00 AM local time. Late check-out is available on demand and subject to availability.
How do I check in?
After completing online check-in, arrival instructions and access information are provided. Check-in is self-guided through a lockbox code.
Are towels and a hairdryer provided?
Fresh towels and a hairdryer are provided.
Can I travel with a baby?
The property is suitable for infants under two years. A baby crib or pack-and-play can be requested as a paid add-on after booking.
Are pets allowed?
Pets are allowed, and a dog bed can be requested after booking for pet-friendly stays.
How can I cancel my reservation?
Cancellation is available up to five days before the check-in date by text or WhatsApp.
Something else?