# Les Jardins de la Médina Marrakech, Morocco (general area) ## About the house The hotel has 36 rooms across four categories: Côté Patio (12 rooms), Côté Jardins (11), Solarium (6) and Sultane (7). The 3,000 m² garden surrounds an outdoor pool heated in winter. Facilities include a restaurant, spa, wellness area and concierge. Jemaa El Fna square is a 15-minute walk away. Air conditioning: Yes · All rooms have air conditioning, heating and a fan. Wi-Fi: Yes · Free high-speed Wi-Fi in all rooms and common areas; no speed measurement is stated. Step-free access: Yes · The property describes access throughout the hotel and identifies one Superior Côté Jardins room as fully adapted. Room locations and elevator access vary; request suitable allocation when booking. Pool: Yes · Shared Pool heated: Yes Outdoor pool, heated during the winter season; the hotel also describes it as heated in winter. The garden covers 3,000 m². Jemaa El Fna square is a 15-minute walk away. Most Superior Côté Jardins rooms are at garden level; two Sultane Suites are on the ground floor. Solarium rooms and one Sultane Suite are accessible by elevator. The restaurant is on the ground floor, while the spa and fitness room are accessible by elevator. State access needs when booking for room allocation. Room and pergola-terrace access is reserved for resident guests; outside visitors are not permitted in rooms, but may be welcomed at the bar and restaurant. Pets are not accepted. An extra bed is available for a supplement in Superior Côté Patio and Superior Côté Jardins rooms. If one member of a couple is a Moroccan national, a valid official document proving marital status is required at check-in for room access. Check-in: 15:00 Check-out: 12:00 ## Property questions ## What are the check-in and check-out times? Check-in is from 15:00 and check-out is by 12:00. A changing room with a shower is available for early arrivals or late departures. ## Is airport transfer available? A private-car transfer from Marrakech airport is complimentary for direct bookings using the EXTRA-PRIVILEGE promotional code; otherwise it costs €19 per trip. ## Is reception open 24 hours? Yes. Reception is open day and night. ## Is the pool heated in winter? Yes. The outdoor pool is heated during the winter season. ## Is Wi-Fi available? Free high-speed Wi-Fi is available in all rooms and common areas. ## Are pets allowed? No. Pets are not accepted. ## Is parking available? The hotel has no private parking, but can arrange secure parking nearby. ## Can extra beds be added? An extra bed can be added to Superior Côté Patio and Superior Côté Jardins rooms for an additional charge. ## Are baby cots and family equipment available? Baby cots, baby baths and bottle warmers are provided free of charge. ## Can visitors enter guest rooms? No. Access to rooms and pergola terraces is reserved for resident guests. Visitors may be welcomed at the bar and restaurant. ## Are there requirements for couples when one person is Moroccan? When one member of a couple is a Moroccan national, a valid official document proving marital status must be presented at check-in to access the room. ## Which rooms have easier access for guests with reduced mobility? Most Superior Côté Jardins rooms are at garden level; two Sultane Suites are on the ground floor. Solarium rooms and one Sultane Suite are accessible by elevator. The restaurant is on the ground floor, and the spa and fitness room are accessible by elevator. Please mention access needs when booking so the room can be assigned accordingly. [Visit host website](https://www.lesjardinsdelamedina.com/reservation.php?utm_source=chucho.ai&utm_medium=referral&utm_campaign=book_direct) [The house](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/house) [What it has](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/amenities) [Where it is & what to do](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/location) [Things to know](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/things-to-know) [Questions](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/faq) [After you book](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/after-booking) [All photos](https://chucho.ai/discover/en/homes/les-jardins-de-la-medina/photos)