Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is parking available, and does it cost extra?
Private, protected parking adjacent to the property is free for guests. Valet parking is also offered.
What are the check-in and check-out times?
Check-in is from 3:00 PM; check-out is before 12:00 PM. Luggage storage is available at reception for early arrivals or later departures.
Does the hotel have a pool?
Yes. The hotel has a central pool surrounded by regional vegetation and interior gardens.
What internet and work facilities are available?
Wireless high-speed internet is offered in all rooms and common areas at no additional charge. Rooms have executive desks.
Can children stay at no cost?
Up to two children under 12 stay free when sharing a room with adults. Complimentary cribs are available on request.
What dining is available at the hotel?
Restaurant El Convento serves Yucatecan breakfasts and creative mestizo cuisine; the hotel also mentions Spanish paella.
Something else?