Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What types of rooms and residences are available?
Choose a Manor Suite for two guests or a Manor Residence villa that sleeps up to four. Stays include pre-dinner drinks and canapés, a four-course Estate-to-Plate dinner and a full breakfast. Concierge service, priority access to the Jack Nicklaus Signature Golf Course, tennis courts, mountain bikes, e-bikes and private walking trails are included. Spa access is included; treatments cost extra.
Are children welcome?
Children are welcome. Children under three stay complimentary; child rates apply for children under twelve sharing a Residence. Cots are provided at no additional charge, and bedding configurations vary by residence type.
What activities are available at or near the lodge?
Guests have access to the golf course, tennis court, e-bikes, mountain bikes, lakeside walking paths, kayaking on Lake Taupō and private fine dining. Kinloch guests may also enjoy reciprocal access to Treetops Lodge & Estate, 50 minutes away.
When are check-in and check-out?
Check-in begins at 2:00 pm; guests arriving earlier may store luggage and use lodge facilities. Check-out is 11:00 am. Early or late arrival may be accommodated subject to availability and advance notice.
Can transfers be arranged?
Private vehicle and helicopter transfers can be arranged on request.
How do I arrange activities and experiences?
Before arrival, guests can share their interests and preferred experiences with the concierge, who curates a personalised itinerary. Most activities are confirmed upon arrival; experiences requiring coordination are arranged in advance.
Can guests enjoy Treetops Lodge & Estate?
Kinloch guests have reciprocal access to Treetops experiences and amenities. Transfers between the properties can be arranged.
Something else?