Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
How do I reserve this villa?
Select dates and guests in the booking card, review the quote, then request to book through checkout.
When will I receive the exact address?
The exact address is shared after booking.
What time is arrival and departure?
Check-in is from 3:00 PM to 8:00 PM. Check-out is by 10:00 AM. Later check-out is available upon request.
What is the cancellation policy?
Cancellations made 45 days or more before arrival receive a full refund of amounts paid, less any processing fees. Cancellations made less than 45 days before arrival are non-refundable. Approved refunds are processed within 14 business days.
Can Picomar help with the stay?
Picomar's professional concierge helps before, during, and after the reservation.
Something else?