Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What are check-in and check-out times?
Check-in is from 15:00 and check-out is before 12:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel, including guest rooms.
What dining options are available?
Terraza Néstor serves buffet breakfast. Bistro Café Chef Déniz by LIVVO has street access and an interior connection to the hotel. Both are open to hotel guests and non-residents.
Is there a gym?
Yes. The hotel has a gym for guests.
Is parking available?
The hotel does not have its own parking; it has an arrangement with a nearby public car park. Ask reception about availability and conditions.
Are accessible rooms available?
The hotel has two rooms adapted for guests with reduced mobility. Availability can be checked directly with the hotel.
How can I get to the hotel from the airport?
Gran Canaria Airport is 25 km away. Taxi, private transfer and rental car are listed as ways to reach the hotel.
How many rooms does the hotel have?
The hotel has 94 rooms and is a four-star establishment.
Does the hotel have a sustainability certification?
The hotel has Biosphere 2025 certification.
Which room categories are offered?
The five categories are Standard Double (23 m²), Superior Double (30 m²), Deluxe Double (33 m²), Junior Suite (36 m²) and Suite (55 m²).
Which rooms have a sofa?
The Deluxe Double and Junior Suite have a sofa. The Suite has a separate living room with a sofa bed.
Which rooms have a balcony or terrace?
The Suite has a private terrace. Four Superior Double rooms on the seventh floor have balconies. The other categories do not have a balcony or terrace.
What bathroom facilities are provided?
All rooms have a bathroom with a shower, hair dryer and toiletries.
Something else?