Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What room categories are available?
Comfort with street or village view; Superior river view; Superior river-view accessible room; Privilege with terrace; Superior with river-view balcony; Deluxe Balnéo with river-view balcony; and River-view family duplexes.
Is the hotel accessible to guests with reduced mobility?
The establishment holds the Tourisme & Handicap label for four disability categories. Two accessible rooms are on the same level as reception, the restaurant, and the terrace.
Is parking free?
Yes. Private parking is free. Two SPIM electric-vehicle charging points are available.
Is Wi-Fi available?
Yes. Free fiber-optic Wi-Fi is available throughout the hotel.
What are the arrival and departure times?
Check-in is from 16:00 and check-out is by 11:00. Late arrival can be arranged on request.
Are pets allowed?
Yes, pets are welcome for an additional €10 per night.
Are baby cots available?
A baby cot is available for €8; reservation is required.
Is there luggage storage?
No.
Is there a concierge service?
The team can help with excursions and nearby reservations.
What is the maximum occupancy of the duplex room categories?
The duplex categories accommodate up to 3, 4, or 5 people, depending on the category.
Is air conditioning available?
Yes. Air conditioning is listed among the room comforts.
Something else?