Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What time is check-in?
Check-in is at 3:00 pm.
What time is check-out?
Check-out is at 12 noon.
Is reception open 24 hours?
A team member is available at reception 24 hours.
Is luggage storage available?
Luggage storage can be arranged.
What food and drink options are available?
1801 Restaurant & Bar serves food all day, including breakfast, lunch, dinner and snacks, along with hot and cold drinks.
Are there electric vehicle charging points?
There is an EV charging station with two charging points.
Are dogs allowed?
Well-behaved dogs are welcome in designated pet-friendly rooms.
Does the hotel provide late check-out?
Late check-out is available if available.
Can the hotel arrange wake-up calls?
Please liaise with reception to arrange a wake-up call.
Can amenities or gifts be placed in a room?
Please liaise with reception.
When are rooms serviced?
Rooms are serviced between 9:00 am and 4:00 pm.
Is laundry service available during a stay?
Laundry service is available on request for an additional charge.
Are accessible rooms available?
Accessible rooms are available for guests with limited mobility or wheelchair users.
Something else?