Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is included in the stay?
The space includes toiletries, fresh towels, a hairdryer, an iron, tea, coffee pods and local snacks. The kitchen includes utensils, pots, pans, a coffee maker, essential appliances, plates, cutlery and glassware.
Can I request a baby crib?
A baby crib can be requested after booking as a paid add-on.
Are pets allowed?
Pets are allowed, and a dog bed can be requested after booking.
Are towels and a hairdryer provided?
Fresh towels and a hairdryer are provided.
How do I check in?
Guests complete an online check-in before arrival and then receive arrival instructions and access information.
How can I cancel my reservation?
The reservation can be cancelled up to five days before the check-in date by text or WhatsApp.
Is help available during the stay?
A 24/7 guest concierge is available for assistance and local recommendations.
Something else?