Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What are the check-in and check-out times?
Check-in is from 2:00 PM and check-out is at 12:00 PM.
Can I check in late at night?
The front desk operates until 1:00 AM. Guests arriving after 1:00 AM may check in using the self-service kiosk. Check-out remains at 12:00 PM.
Is parking provided?
Guest car parking is not provided. Nearby public parking is available; charges are approximately RM5 per day or RM0.60 per hour, subject to local authority rates. A limited number of motorcycle spaces are available.
Does the hotel have a lift?
No. The three-storey hotel is accessible by staircase only. The lobby is on the ground floor and guest rooms are on the first and second floors.
Is an extra bed available?
Extra beds are available for 2 Bedroom Apartment Rooms only, subject to availability, at RM30 per night.
Is housekeeping available?
Housekeeping is available daily until 5:00 PM. Requests made after 5:00 PM will be attended to the following day.
Is Wi-Fi available?
Complimentary Wi-Fi is available throughout the hotel.
Can I store luggage before check-in or after check-out?
Luggage storage is available at the front desk before check-in and after check-out, subject to space availability.
Are toiletries provided?
Hand and body soap are provided in all rooms. Toothbrushes, toothpaste and shaving kits are not provided.
Something else?