Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
How can I make a reservation?
Submit a reservation form with your requested stay dates and contact details. The property will contact you to confirm the reservation.
Can I cancel a reservation?
Contact the property using the contact details to ask about cancellation.
Are children welcome?
Yes. Please inform the property about child accommodation arrangements when booking.
Can I bring a pet?
Contact the property in advance to ask whether pets can stay.
When can I check in and check out?
Arrange arrival and departure times when booking.
What payment methods are accepted?
Payment is accepted by bank transfer or cash.
Are VAT invoices issued?
No, VAT invoices are not issued.
Does every room have a private bathroom?
Yes. Each room has a private toilet and shower.
Are towels and toiletries provided?
Towels are provided for each guest; guests should bring their own toiletries.
Is parking available?
Guests can use secured parking free of charge.
Is there a kitchen for guests?
A kitchen on the fourth floor is available for guests to prepare their own food.
Is the building accessible to people with disabilities?
The building has an elevator, and some rooms have bathrooms adapted for people with reduced mobility.
Something else?