Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What is included in the stay?
Toiletries, fresh towels, a hairdryer, an iron, tea, coffee pods and local snacks are provided. The kitchen has utensils, pots, pans, a coffee maker, essential appliances, plates, cutlery and glassware.
How do I get there?
You can arrive by rental car, Uber or taxi directly from the airport. A car is a practical option for exploring the island, and ride-sharing is available.
What time is check-in?
Check-in begins at 4:00 PM local time.
What time is check-out?
Check-out is at 11:00 AM local time.
Can I request a baby crib?
A baby crib can be requested after booking. A paid pack-n-play travel crib is also listed as an optional add-on.
Can I request a dog bed?
A dog bed can be requested after booking for pet-friendly stays.
Are towels and a hairdryer provided?
Yes. Fresh towels and a hairdryer are provided.
How do I check in?
After completing online check-in, arrival instructions and access information are sent before arrival. An on-site caretaker greets guests at the gate and hands over the keys.
How can I cancel my reservation?
Reservations can be canceled up to five days before check-in by text or WhatsApp.
Something else?