Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Are towels and a hairdryer provided?
Yes. Fresh towels and a hairdryer are provided.
Can I request a baby crib?
A baby crib can be requested after booking; paid pack-and-play travel cribs are also listed as marketplace add-ons.
Can I request a dog bed?
A dog bed can be requested after booking for pet-friendly stays.
How do I check in?
Check-in is self-service. After online check-in, arrival instructions and access information are sent before arrival.
Is there assistance during the stay?
A 24/7 guest concierge is available for assistance.
Something else?