Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Does the property look like the photos?
Yes. The photos accurately represent the space.
What's included in the stay?
The stay includes toiletries, fresh towels, a hairdryer, an iron, tea, coffee pods, local snacks, kitchen utensils, pots, pans, a coffee maker, essential appliances, plates, cutlery, and glassware.
How do I get there?
Guests can arrive by rental car, Uber, or taxi directly from the airport. Ride-sharing is widely available, and having a car is described as a good option for exploring the island.
What time is check-in?
Check-in begins at 4:00 PM local time. Early check-in is available on demand.
What time is check-out?
Check-out is at 11:00 AM local time. Late check-out is available on demand, subject to availability.
Can I have a baby crib?
A baby crib can be requested after booking, and it will be prepared for the stay.
Are towels and a hairdryer provided?
Fresh towels and a hairdryer are provided.
How do I check in?
Guests complete a quick online check-in before arrival and then receive arrival instructions and personal door codes.
How can I cancel my reservation?
Reservations can be canceled up to 5 days before the check-in date.
Is guest support available during the stay?
A 24/7 guest concierge is available during the stay.
Something else?