Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is cleaning service required?
Cleaning service is mandatory. Groups of more than six guests require two cleaning staff, and groups of more than twelve require three. The service is not mandatory for check-ins after 3 PM and check-outs before 11 AM.
What is the cancellation policy?
Cancellations made less than 30 days before arrival are non-refundable.
How do check-in and guest assistance work?
Wynwood House uses a fully automated check-in process. Assistance can be requested through Wynwood House's digital concierge, available 24 hours a day, seven days a week.
What transportation options are suggested?
The property page recommends Uber or Cabify for car travel. Wynwood House also offers a chauffeur service that can be requested by the day, by the hour or for a specific pickup.
Something else?