Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What are the check-in and check-out times?
Check-in begins at 2:00 PM and check-out must be completed before 12:00 PM.
What parking options does the hotel have?
Free outdoor parking and private covered parking with direct access and a car wash are available. Covered parking costs €13 per day.
Do you offer spa, water circuits and treatments?
Yes. The Premium Spa has water circuits with a sauna, Turkish bath, pool and contrast showers, as well as facial and body treatments. Advance reservation is required; it is available Tuesday to Sunday.
Can I access the spa if I'm not staying at the hotel?
Yes. Spa access and treatments are available to external clients with prior reservation and subject to availability.
Does the spa have age restrictions?
The spa is reserved for people over 16 years of age.
Is the hotel accessible for people with reduced mobility?
The hotel has accessible access, an elevator and rooms designed for guests with reduced mobility. Request this room type when booking.
Are pets allowed?
No. Pets are not accepted.
Is breakfast included in the reservation?
Breakfast is generally included in the accommodation rate and is served at La Veranda Restaurant.
Is there free Wi-Fi?
Yes. Free Wi-Fi is available in all rooms and common areas.
Where is the hotel located and how do I get to Pamplona?
The hotel is in the Egüés Valley, next to the Gorraiz golf course, a 5–8 minute drive from Pamplona.
Something else?