Casa Elena

Questions

ESSave

Questions

Questions guests ask before booking

Answered by the host; the same facts Chucho uses.

Which source details need confirmation?

The headline lists three bathrooms; the description says three full bathrooms and a half-bath. This listing records 3.5 bathrooms.

What sleeping arrangements do the source bedroom cards list?

Master Bedroom 1 Queen; Guest Bedroom 1 Queen; Guest Bedroom 2 Twins; Guest Bedroom 1 Queen. Confirm any inconsistencies noted above with the host.

What outdoor & recreation amenities does the host list?

BBQ Grill; Outdoor Pool; Outdoor Shower; Sun Loungers; Terrace.

What location & views amenities does the host list?

Mountain View.

What climate & comfort amenities does the host list?

Air Conditioning; Ceiling Fan.

What kitchen & dining amenities does the host list?

Cooking Utensils; Dishes & Utensils; Full Kitchen (Dining Room / Area, Dining Table); Microwave; Oven; Refrigerator; Stovetop / Stove.

What services & safety amenities does the host list?

Free Parking.

What living & entertainment amenities does the host list?

Indoor Seating.

What sleeping & bathing amenities does the host list?

En-suite Bathroom; Hair Dryer; Shampoo; Shower.

What are the arrival and departure times?

The booking agreement on this property page states check-in at 3 pm and checkout at 10 am. Early arrival or late departure is subject to availability and may cost extra. Confirm the current terms with 2CRVR.

What payment schedule does the source booking agreement state?

The published agreement requires a 50% deposit to confirm the reservation, with the balance due 60 days before arrival, or 90 days for holidays. It says payment is by wire transfer unless otherwise arranged; confirm instructions directly with 2CRVR.

What cancellation terms are published on the property page?

The source agreement requires cancellation by email. At least 60 days before arrival: refund less transfer fees. 59–30 days: 50% less fees. Under 30 days: no refund. If the dates are rebooked, a partial refund may be offered less a 20% cancellation fee. Confirm the applicable agreement with 2CRVR before booking.

How does the source describe the security deposit and lost items?

The deposit may cover damage, missing items, excessive cleaning or unusual trash. Following a satisfactory inspection it is released within three days; the bank may take 8–15 days to show funds. Left belongings are held for up to ten days. Confirm the amount and current conditions with 2CRVR.

What does the booking agreement say about housekeeping and laundry?

The page’s general agreement lists alternate-day housekeeping excluding Sundays and national holidays, with extra services by arrangement. Checkout-day preparation may begin at 8 am. Laundry through the concierge costs extra and damaged linens may incur charges. Some property descriptions advertise different inclusions; confirm this property’s exact service with 2CRVR.

How do I check dates and book directly?

Use Book direct to open this property’s page on 2CRVR. Dates, current prices, availability, final terms and the reservation are handled directly by 2CRVR. Chucho does not confirm availability or take payment.

Something else?

Ask about the houseAnswers from what the host has published here.

Check dates & price

A fresh check on the host’s website. No contact or card details needed.

Nothing is reserved. Prices and availability can change; the host confirms your booking.

Go to the host’s website