Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
How does check-in work, and is assistance available?
Wynwood House uses a fully automated check-in process. Assistance can be requested through Wynwood House’s digital concierge, available 24 hours a day, seven days a week.
What are the cancellation and security deposit conditions?
Cancellations after booking are nonrefundable. A valid credit card is required for a security hold, not a charge. The hold is managed through a specialized platform and automatically released after checkout if there are no damages or violations during the stay.
What transportation options are suggested?
Uber or Cabify are suggested for travel by car. Wynwood House also offers a chauffeur service that can be requested by the day, by the hour or for a specific pickup.
Something else?