Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
Is breakfast included?
A rich open-buffet breakfast is included and served daily at the Panoramic Terrace Restaurant.
Is there a swimming pool?
Yes. The indoor pool is in the SPA & Wellness area and is available to guests during operating hours.
What time are check-in and check-out?
Check-in is from 14:00 and check-out is until 12:00. Early check-in and late check-out are available on request, subject to availability.
What are the SPA opening hours?
The SPA, including the Turkish bath, sauna, steam room, jacuzzi and fitness center, is open daily from 12:00 to 22:00.
Is parking available?
The hotel has no private car park. Staff can provide information about nearby paid parking facilities.
Are pets allowed?
No. Pets are not allowed at the hotel.
What languages does the hotel staff speak?
English, Turkish, Russian and Arabic.
Is the front desk open 24 hours?
Yes, the front desk is open 24 hours a day.
Can I leave luggage before check-in or after check-out?
Yes. Luggage storage at the 24-hour reception is free of charge.
Are smoking and non-smoking rooms available?
Both smoking and non-smoking rooms are available. State your preference when making a reservation; requests are accommodated where possible.
Are connecting rooms available?
Yes. The hotel offers Deluxe Family Rooms and Two Connecting Double Rooms.
Something else?