Questions
Questions guests ask before booking
Answered by the host; the same facts Chucho uses.
What additional amenities does the villa offer?
The villa includes a dryer, elevator, gym, heating, TV and doorman. A Bluetooth sound system has indoor and outdoor speakers, and access is secured by an electric gate.
How do check-in and guest assistance work?
Wynwood House uses a fully automated check-in process and offers assistance through its digital concierge 24 hours a day, seven days a week. The property also has an on-site concierge who contacts guests from the time the stay is reserved.
What is the cancellation policy?
Cancellations more than 60 days in advance receive a full refund minus banking fees. After that period, a credit valid for one year is provided; the credit does not apply during peak dates.
What transportation options are suggested?
The property page recommends Uber or Cabify for car travel. Wynwood House also offers a chauffeur service that can be requested by the day, by the hour or for a specific pickup.
Something else?