{"organization":{"name":"Platinum Yucatan Princess","slug":"platinum-yucatan-princess-5e99f7cb","canonicalUrl":"https://chucho.ai/discover/en/organizations/platinum-yucatan-princess-5e99f7cb"},"location":{"countryCode":"MX","places":[{"key":"mx","urlPath":"mx","kind":"country","countryCode":"MX","parentKey":null,"label":"Mexico","labelEs":"México","fullLabel":"Mexico","fullLabelEs":"México","center":null},{"key":"mx/r-98817829f4b0d7f0edee","urlPath":"mx/quintana-roo","kind":"region","countryCode":"MX","parentKey":"mx","label":"Quintana Roo","labelEs":"Quintana Roo","fullLabel":"Quintana Roo, Mexico","fullLabelEs":"Quintana Roo, México","center":null},{"key":"mx/r-98817829f4b0d7f0edee/p-58cfc50d3ca23beeb7a6","urlPath":"mx/quintana-roo/playa-del-carmen","kind":"locality","countryCode":"MX","parentKey":"mx/r-98817829f4b0d7f0edee","label":"Playa del Carmen","labelEs":"Playa del Carmen","fullLabel":"Playa del Carmen, Quintana Roo, Mexico","fullLabelEs":"Playa del Carmen, Quintana Roo, México","center":{"lat":20.6462848,"lng":-87.0807866}}],"revision":2},"logoUrl":null,"offerings":[],"id":"portfolio-c63daaf4c086cbaffdcd81505bd9712519b753422992c6ce","slug":"platinum-yucatan-princess","name":"Platinum Yucatán Princess","city":"Playa del Carmen","region":"Quintana Roo","country":"Mexico","facts":{"accommodationType":"boutique_hotel","description":{"en":"Platinum Yucatán Princess is an adults-only hotel in Playa del Carmen. Room categories include Deluxe Junior Suites, Platinum Deluxe rooms, Swim Out Suites, Honeymoon Suites, Master Suites and Presidential Suites. Some room categories offer direct pool access or a terrace hot tub; these features are category-specific. Guests can access facilities at Grand Riviera Princess and Grand Sunset Princess, except the Platinum areas and Chill Out.","es":"Platinum Yucatán Princess es un hotel solo para adultos en Playa del Carmen. Las categorías incluyen Deluxe Junior Suites, Platinum Deluxe, Swim Out Suites, Honeymoon Suites, Master Suites y Presidential Suites. Algunas categorías ofrecen acceso directo a la piscina o bañera de hidromasaje en la terraza; estas características dependen de la categoría. Los huéspedes pueden acceder a las instalaciones de Grand Riviera Princess y Grand Sunset Princess, excepto las áreas Platinum y Chill Out."},"positioning":{"en":"Adults-only hotel in Playa del Carmen, with multiple room categories, pools, restaurants and resort activities.","es":"Hotel solo para adultos en Playa del Carmen, con varias categorías de habitaciones, piscinas, restaurantes y actividades del resort."},"constraint":{"en":"The hotel is in Playa del Carmen and has direct access to the beach. Lower-floor rooms are available only when booking a room type with pool access. Specific views may be requested but are subject to availability.","es":"El hotel está en Playa del Carmen y tiene acceso directo a la playa. Las habitaciones en pisos inferiores solo están disponibles al reservar un tipo de habitación con acceso a la piscina. Se pueden solicitar vistas específicas, sujetas a disponibilidad."},"rooms":[],"amenities":[{"key":"wifi","present":true,"detail":{"en":"Basic Wi-Fi is free, available 24 hours throughout the hotel; premium connection is available for an additional charge.","es":"El Wi-Fi básico es gratuito y está disponible las 24 horas en todo el hotel; la conexión premium está disponible por un cargo adicional."}},{"key":"parking","present":true,"detail":{"en":"Free parking is available to hotel guests.","es":"Hay estacionamiento gratuito para los huéspedes del hotel."}},{"key":"air-conditioning","present":true,"detail":{"en":"Air conditioning is listed for the Deluxe Junior Suite category; availability in other room categories is not established here.","es":"El aire acondicionado figura como amenidad de la categoría Deluxe Junior Suite; aquí no se confirma su disponibilidad en otras categorías de habitaciones."}}],"pool":{"present":true,"detail":{"en":"Outdoor pools are available; some Swim Out Suites have direct pool access from their terrace.","es":"Hay piscinas al aire libre; algunas Swim Out Suites tienen acceso directo a la piscina desde su terraza."}},"rules":{"en":"The hotel is for adults aged 18 and over; valid photo identification is required at check-in. Smoking or tobacco/nicotine use is prohibited in indoor and outdoor areas except designated areas. Night restaurant dress code: men must wear long trousers, a shirt or sleeved top, and closed shoes; women may wear casual clothing and shoes or heels. At the buffet, casual shorts are allowed and a shirt must be worn.","es":"El hotel es solo para adultos de 18 años o más; se requiere una identificación oficial con fotografía vigente al hacer el registro de entrada. Está prohibido fumar o usar tabaco/nicotina en las áreas interiores y exteriores, excepto en las zonas designadas. Código de vestimenta para el restaurante por la noche: los hombres deben llevar pantalones largos, camisa o prenda con mangas y zapatos cerrados; las mujeres pueden llevar ropa informal y zapatos o tacones. En el bufé se permiten shorts informales y es obligatorio llevar camisa."},"checkinTime":"15:00","checkoutTime":"12:00","photos":[{"id":"614a195d-c975-42ac-8edf-995cab34ad94","caption":{"en":"Platinum Yucatán Princess property image","es":"Imagen del establecimiento Platinum Yucatán Princess"},"publicListing":true},{"id":"4402a274-fffc-4e0f-a257-c8997ee4e1cd","caption":{"en":"Deluxe Junior Suite","es":"Suite Junior Deluxe"},"publicListing":true},{"id":"bfa63c8d-e474-4204-a869-55138ceea3ed","caption":{"en":"Deluxe Junior Suite","es":"Suite Junior Deluxe"},"publicListing":true}],"faq":[{"id":"711ef978-0efc-48b1-acb2-6dde0640d1af","question":{"en":"What are the check-in and check-out times?","es":"¿Cuáles son los horarios de entrada y salida?"},"answer":{"en":"Check-in begins at 3:00 p.m.; check-out is before 12:00 noon.","es":"El check-in comienza a las 15:00 y el check-out debe realizarse antes de las 12:00."}},{"id":"5fd811b6-2e04-494c-ba53-f85731582d05","question":{"en":"Is Wi-Fi available?","es":"¿Hay conexión Wi-Fi?"},"answer":{"en":"Basic Wi-Fi is free and available 24 hours throughout the hotel. Premium connection is available for an additional charge.","es":"El Wi-Fi básico es gratuito y está disponible las 24 horas en todas las áreas del hotel. También hay una conexión premium con costo adicional."}},{"id":"9f4a3707-1f54-411f-bf7d-0477c65bf257","question":{"en":"Is parking available?","es":"¿Hay aparcamiento?"},"answer":{"en":"Free parking is available to hotel guests.","es":"Hay aparcamiento gratuito para los huéspedes del hotel."}},{"id":"068d2882-ee65-436c-8178-5b3f34fd32fb","question":{"en":"Is the hotel adults-only?","es":"¿El hotel es solo para adultos?"},"answer":{"en":"Yes. Guests must be over 18, and valid photo identification is required at check-in.","es":"Sí. Solo pueden hospedarse personas mayores de 18 años y es obligatorio presentar una identificación oficial con fotografía al hacer el check-in."}},{"id":"d0d2a287-04fb-4c0f-bcca-41a294824c92","question":{"en":"Are spa services included?","es":"¿Los servicios del spa están incluidos?"},"answer":{"en":"The spa is not included in the all-inclusive plan. The water circuit costs 430 Mexican pesos. A 50% discount on a massage is offered during the first 24 hours after arrival.","es":"El spa no está incluido en el paquete todo incluido. El circuito de agua cuesta 430 pesos mexicanos. Se ofrece un 50% de descuento en un masaje durante las primeras 24 horas después de la llegada."}},{"id":"1ce6a279-36c7-47d3-9307-722d09150340","question":{"en":"Which restaurants are included?","es":"¿Qué restaurantes están incluidos?"},"answer":{"en":"Rodeo, Aroma, Kotatsu, Bruschetta and the buffet are included. Skylights is charged to the room. Chill Out, at Grand Riviera Princess, is paid in cash.","es":"Rodeo, Aroma, Kotatsu, Bruschetta y el buffet están incluidos. Skylights se cobra a la habitación. Chill Out, en Grand Riviera Princess, se paga en efectivo."}},{"id":"2f9b07f1-af3d-4ee7-901d-5c8de09f4642","question":{"en":"Is room service included?","es":"¿Está incluido el servicio de habitaciones?"},"answer":{"en":"Room service is included and operates 24 hours a day.","es":"El servicio de habitaciones está incluido y funciona las 24 horas."}},{"id":"d5060147-61e9-4a11-b45a-7bc6b4afd604","question":{"en":"How often is the minibar restocked?","es":"¿Con qué frecuencia se repone el minibar?"},"answer":{"en":"The minibar is included and replenished once daily at no charge. Additional items requested before the daily restocking may incur charges.","es":"El minibar está incluido y se repone una vez al día sin cargo. Los artículos adicionales solicitados antes de la reposición diaria pueden tener un costo."}},{"id":"3ce0fe31-265d-46b1-a3b0-7a321aae1f2b","question":{"en":"Are there facilities for guests with reduced mobility?","es":"¿Hay instalaciones para huéspedes con movilidad reducida?"},"answer":{"en":"The hotel advertises access and facilities for guests with mobility difficulties. Contact reception in advance to check which adapted services and facilities are suitable.","es":"El hotel ofrece acceso e instalaciones para huéspedes con problemas de movilidad. Se recomienda consultar previamente con recepción qué servicios e instalaciones adaptados son adecuados."}}]},"sourceDescription":null,"photos":[{"id":"614a195d-c975-42ac-8edf-995cab34ad94","caption":{"en":"Platinum Yucatán Princess property image","es":"Imagen del establecimiento Platinum Yucatán Princess"},"publicListing":true,"url":"https://media.chucho.ai/listing/portfolio-c63daaf4c086cbaffdcd81505bd9712519b753422992c6ce/0eeb9e79578d9aec.webp","width":500,"height":500},{"id":"4402a274-fffc-4e0f-a257-c8997ee4e1cd","caption":{"en":"Deluxe Junior Suite","es":"Suite Junior Deluxe"},"publicListing":true,"url":"https://media.chucho.ai/listing/portfolio-c63daaf4c086cbaffdcd81505bd9712519b753422992c6ce/1d95fd39874c2e26.webp","width":1800,"height":1013},{"id":"bfa63c8d-e474-4204-a869-55138ceea3ed","caption":{"en":"Deluxe Junior Suite","es":"Suite Junior Deluxe"},"publicListing":true,"url":"https://media.chucho.ai/listing/portfolio-c63daaf4c086cbaffdcd81505bd9712519b753422992c6ce/2f58d1928ea8b27d.webp","width":1800,"height":1013}],"bookingUrl":"https://www.hotelplatinumyucatanprincess.com/ofertas-hotel-riviera-maya/reserva-anticipada/?utm_source=chucho.ai&utm_medium=referral&utm_campaign=book_direct","updatedAt":"2026-10-19T16:13:53Z","revision":8,"theme":{"preset":"canopy","colors":{"background":"#f6f2e7","surface":"#fffcf5","text":"#1e2d25","muted":"#657066","primary":"#21483d","accent":"#b8893c","heroText":"#fff8e9","heroOverlay":"#0c1e18"},"displayFont":"fraunces","bodyFont":"hanken","corners":"soft"},"bookingCapabilities":{"mode":"unknown"},"canonicalUrl":"https://chucho.ai/discover/en/homes/platinum-yucatan-princess","markdownUrl":"https://chucho.ai/discover/en/homes/platinum-yucatan-princess/facts.md","relatedPropertiesUrl":"https://chucho.ai/api/public/v1/properties?relatedTo=portfolio-c63daaf4c086cbaffdcd81505bd9712519b753422992c6ce&locale=en"}